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Sales Customer Service Expert - Evening/Overnights Shifts - Remote
5 days agoWhat's your preference?
Job Description
- Req#: 74252
Employer Industry: Digital Business Services
Why consider this job opportunity:
- Competitive wages and full benefits including medical, dental, vision, and 401k
- Paid training provided to enhance your skills
- Paid time off to promote work-life balance
- Employee wellness and engagement programs to support personal growth
- Opportunity for career advancement within a supportive and collaborative environment
- Work from home flexibility with specific internet requirements
What to Expect (Job Responsibilities):
- Field customer inquiries through phone, email, chat, and social media to resolve questions and concerns
- Calmly de-escalate customer issues and escalate when necessary
- Assist with processing payments and track call-related information for auditing
- Provide feedback on call issues and meet defined sales objectives
- Collaborate with team members to enhance customer service experiences
What is Required (Qualifications):
- High School Diploma or equivalent
- Minimum of 6 months of customer service experience
- Must be 18 years of age or older
- Ability to type at least 25 words per minute
- Comfortable with desktop computer systems and general knowledge of Windows-based systems
How to Stand Out (Preferred Qualifications):
- Customer service and/or sales experience
- College degree preferred but not required
#DigitalBusinessServices #CustomerService #CareerGrowth #RemoteWork #EmployeeBenefits
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