• Job Description

  Req#: J0078209

  At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

  We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

  Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

  THE OPPORTUNITY

  Title: Sales Enablement Manager (EMEA)

  Job summary

  The Global Inside Sales Capability Center (“ISCC”) Enablement Manager will lead the team responsible for driving enablement of EMEA Inside Sales.

  In this role, you will design, develop, and roll-out an enablement program tailored to desk-based roles in order to help teams around the world to advance the capabilities of their existing resources and onboard new resources for the first time. You will manage a team of Enablement resources, including Regional Training Specialists and Call Coaches operating in EMEA. You and your team will be responsible for increasing the productivity and effectiveness of Iron Mountain Inside Sales Teams.

  To do so, you will equip teams with the knowledge, resources, and skills they need. You will develop and maintain the training programs for each of these roles - aligning people, processes, and technology to create a system of ongoing learning for our sellers. You will work with your team of regional Training Specialists to adapt the training programs for regional nuances - and with your team of Call Coaches to reinforce the ‘classroom’ training in a live selling environment - ensuring that your team is supporting inside sellers globally with coaching that is always applicable.

  Iron Mountain is embarking on a significant growth transformation, and the EMEA ISCC Enablement Manager will be integral to driving this growth - this is a high visibility role within the commercial team.

  Your role in our mission:

  • Lead the planning and content creation for ongoing training initiatives for new and experienced hires over the course of their professional development with Iron Mountain within desk-based roles

  • Serve as program development leader for new hires & experienced reps - ensuring that reps are getting the right training at the right time

  • Deploy relevant role playing concepts from Iron Mountain’s global training program (Elevate) and materials for navigating the Iron Mountain organization

  • Identify and create enhancements to Inside Sales procedures with an emphasis on Sell All and strategic selling

  • Develop training materials on Sales infrastructure relating to information/ reporting systems, communication and information sharing, in order to drive consistent adoption and compliance in usage of sales tools including SalesForce, SKP, SecureBase, ZoomInfo, Outreach, Gong, etc.

  • Organize and lead weekly one-on-one touchpoints with Inside Sales Managers and Directors around the world to discuss development areas for reps and needs of each region and set goals for talent development

  Valued skills and experience:

  • Bachelor’s degree preferred, or equivalent experience

  • Significant experience in sales enablement / training and with inside sales roles, with demonstrated knowledge of best practices and technologies in each of these areas

  • Measurable experience with a positive impact on business outcomes, such as ramp time to productivity, quota attainment, and attrition

  • Experience in leading and executing change management initiatives

  • Prior people management experience preferred

  • Collaborative mindset with project management and leadership capabilities

  • Excellent understanding of standard business practices related to Inside Sales processes and training requirements

  • Strong organizational and team management skills, with a record of coaching and developing others

  • Excellent written, oral, and presentation skills

  • High level of professionalism, assertiveness, and creativeness, with the ability to team effectively at all levels of IRM

  Discover what awaits you:

  • Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.

  • Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.

  • Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.

  • Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.

  • Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)

  • Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).

  • Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.

  • Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.

  • Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.

  
  

  #LI-DNI

  Category: Sales Operations Group

• About the company

  Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers.

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