• Job Description

  Req#: REQ6880

  Overview:

  • Workstyle: Remote

  • Reports to: Director, Sales Enablement

  • Travel Expectations: Up to 10% for facilitation, team planning, or in-market training

  • Physical Requirements/Demands: None

  
  What we’re looking for:

  We’re seeking a collaborative and detail-oriented Sales Enablement Manager with a passion for helping others succeed. This role requires a balance of instructional design expertise, process improvement, and cross-functional collaboration. Ideal candidates will have:

  • 5+ years of experience in sales enablement, training, or related functions within revenue organizations

  • Demonstrated ability to create, manage, and facilitate high-impact onboarding and ongoing training programs

  • Experience with LMS platforms and assessment tools

  • Strong analytical mindset with the ability to leverage sales data and tools to identify enablement opportunities and improve sales team effectiveness

  • Familiarity with sales tools, CRMs (e.g., Salesforce), and collaboration platforms (e.g., Confluence, Google Workspace)

  • Experience partnering with Sales Operations or Revenue Operations teams to align training with pipeline metrics, sales processes, and performance goals

  • Strong communication, project management, and facilitation skills

  • Comfort working cross-functionally with teams such as Sales, Product, Merchandising, Optimization, and Legal

  What you’ll do:

  • Develop and deliver foundational training for all revenue-facing teams and adjacent functions (e.g., complex orders, RFPs, Solutions), focusing on tools, sales processes, products, printing capabilities, competitors, and market context

  • Partner with subject matter experts to create, update, and facilitate training curriculum, including digital modules, live sessions, coaching guides, and assessments

  • Serve as a liaison between revenue and cross-functional teams to support the rollout of new tools and enhancements, as well as the evaluation and revamp of existing sales processes to drive efficiency and alignment.

  • Contribute to the development and refinement of onboarding programs and effectiveness measures for new hires

  • Partner with the owner of Sales Engagement to ensure any foundational training or process updates are communicated effectively

  • Track training engagement and performance data to inform updates and continuously improve learning outcomes

  • Support a learning culture by collaborating on coaching strategies and enablement tool enhancements

  How you’ll be measured:

  • Timeliness and effectiveness of training programs, as measured by ramp speed, adoption metrics, and feedback

  • Successful execution of cross-functional rollouts and initiatives, resulting in measurable time savings, improved efficiency, and streamlined processes across teams.

  • Accuracy, completeness, and clarity of documentation and communication plans

  • Internal stakeholder satisfaction and team feedback on enablement impact

  • Continuous improvements in training content and processes aligned with business goals

  How you’ll make a difference:

  As the Sales Enablement Manager, Foundational Training & Effectiveness, you will directly influence the success of our sales teams and customer-facing functions. Your work will ensure that new hires ramp quickly and current teammates stay sharp, informed, and aligned. Through effective training and communication, you'll help create a more connected, consistent, and productive revenue organization, enabling Inkers to deliver world-class customer experiences and drive results.

  Compensation:

  We are committed to providing pay transparency and equitable compensation.

  • For this salaried, exempt position, the OTE range is $115,000-$120,000. Placement within the range is determined by a variety of factors, including but not limited to: knowledge, skills, years & depth of experience, and equity with internal team members.

  The perks!

  • Generous Paid Time Off: Recharge with flexible paid time off policies and major paid holidays.

  • Comprehensive Health Coverage: Complete Medical, Dental, and Vision coverage at a low cost through a PPO or HDHP plan to support your and your family’s well-being.

  • Employee Wellness: Access to virtual medical consultations through MDLIVE, and mental health services through some of our preferred partners.

  • Family-Friendly Benefits: Up to 12 weeks of fully paid parental leave for birthing parents and 6 weeks for non-birthing parents, plus adoption assistance and family-building benefits.

  • Financial Wellness: Plan for the future with a 401(k) retirement plan with company matching, complimentary life & AD&D insurance coverage, and access to financial planning resources.

  • Professional Development: Grow your career with access to training programs, certifications, and tuition assistance.

  Cover letters are preferred (not required), Custom Ink values individuality, so use your judgment and write to us in your own voice.

  CustomInk, LLC (""Custom Ink"") is an Equal Opportunity Employer. We celebrate diversity in all forms and are committed to maintaining a discrimination-free workplace that treats applicants and employees with dignity and respect. Our employment process is conducted without regard to race, color, religion, nationality or ethnic background, sex, pregnancy, sexual orientation, gender identity or expression, age, disability, protected veteran status, genetic information, or other attributes protected by state, federal, and local law.

  
  Custom Ink uses E-Verify to confirm the employment eligibility of all new team members. To learn more about E-Verify, including your rights and responsibilities, please click here.

  
  Custom Ink will only consider applicants who reside in states where it is registered to do business as an employer. We are currently not registered in the following states: AK, AR, CT, HI, ID, IA, KS, KY, LA, ME, MI, MS, MO, MT, NE, ND, NH, NM, OK, RI, SD, UT, VT, WV, WY.

• About the company

  Custom Ink is an American online retail company headquartered in Fairfax, Virginia that makes custom clothing and other items such as T-shirts, sweatshirts, bags, and tech accessories.

Notice