• Job Description

  Req#: 51552824

  Job Description:

  DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries.

  The Account Business Management organization deploys and delivers account-based

  business support services consistent with enterprise standards and common

  processes. ABM provides the foundation that ensures the controls, processes, and

  tools are in place for the consistent and integrated execution of our account-based

  business support services.

  The Account Business Manager (ABMgr) is a key member of the Customer-facing

  Account Team providing a single point of accountability for the delivery of ABM

  functions to the account. The ABMgr works closely with the account, partner

  organizations, and delivery executives to ensure Customer satisfaction, financial

  performance, contract compliance and efficient business support operations.

  The ABMgr provides business management guidance from pursuit, through transition

  and transformation, to steady state operations. In each account, the ABMar is

  accountable for the key ABM functions and is responsible for ensuring clear ownership

  and accountability of the Account Governance model.

  Job Title:

  Experience Level: [Mid-Senior/Senior]

  Key Responsibilities:

  The ABMgr is responsible to ensure that the ABM Scope of Services to their account(s) and customer(s) are being delivered, regardless of which organization or entity is bdelivering them. The ABM scope of services consists of a core set of responsibilities for all ABMars along with a set of responsibilities which will be negotiated between the ABMgr and the Account Executive (AE) or Account Operations Manager (AOM}. This negotiations will be an ongoing process dependent on the collective skill set of the

  Account Executive leadership team, as well as the size, complexity, and scope of services provided to the Customer by the account.

  CORE ABMgr Coordination Responsibilities:

  • Account Margin Improvement Planning
  • Asset Management (AsM) (HW/SW)
  • Service Request Mgmt. (SRM) (Non-Standard Service Request - NSSR)
  • Service Request Mgmt. (SRM) (Customer Facing Catalog and Standard Service
  • Request - SSR)
  • Procurement Request Mgmt. (PRM)
  • Document Mgmt. (DOCM)
  • Coordinate Contract Management Processes in partnership with the CCM/CCS
  • Organisation
  • Coordinate Financial Account Management in partnership with the FAM
  • Organisation
  • Global Procurement (GP), via Globai Procurement

  Requirements:

  • Bachelor’s/Master’s degree in Computer Science, Information Technology, Business Administration, or a related field.
  • 7+ years of experience in global, complex and service project incl. leadership, with at least 5+ years in a client-facing leadership role.
  • Proven expertise in various IT services portfolio.
  • Strong understanding of Customer process, public procurement procedure, active won deals with final accomplishment
  • Strong leadership, stakeholder management, and strategic planning skills.
  • Excellent problem-solving and decision-making abilities.

  Nice to have:

  • Strong knowledge of business process optimization and digital transformation mainly in public
  • Familiarity with enterprise architecture, governance, and compliance
  • Strong communication skills to engage with C-level executives and technical teams alike.

  Why would you join us?
  As a team, we offer our knowledge, experience, support, sympathy and honesty. We are happy to teach, and we understand that sometimes mistakes are an integral part of learning. We are enthusiastic about a job we do and we want to share this joy with you.

  
  As a company, we offer a steady job in an international company in a heavily invested area, where you will encounter multiple opportunities to cooperate with inspiring people from across the world. A place where you can learn, work with experts, share your knowledge and enjoy many social activities and events prepared for our Employees.

  • Employee Assistance Program.
  • Referral Program.
  • Learning Platforms and Programs (incl. LinkedIn Learning, Udemy, certification programs).
  • Life insurance.
  • Opportunity to obtain a Multisport card.
  • Extra 3 vacation days
  • Discounts and special offers from selected vendors.
  • Meal tickets covering 100% of value by the employer
  • Public transportation allowance for physical/ hybrid work arrangement.
  • Benefit Plus system (exceptional amount to spend for various options – sports, books, activities, vouchers etc)
  • Sick days

  We offer salary from 3500 eur/brutto/month. Salary can be higher depending on experience and skillset.

  At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

  Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

• About the company

  DXC Technology is an American multinational information technology services and consulting company headquartered Ashburn, Virginia.

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