• Job Description

  Req#: JR100544
  Job Type
  Full time
  PetSafe Brands, formerly known as Radio Systems Corporation, is headquartered in Knoxville, TN. It has been named "The Marble City" and "Scruffy City", names we have embraced for our unique charm. We are the home of 1982 World's Fair and we boast of 21 craft breweries around the city (click here for the Ale Trail). If you like to hike or camp, visit the Great Smokey Mountain National Park. Take your pick of outdoor activities from walking, tubing, running, or biking in our Urban Wilderness. Knox County has an amazing public-school system, no state income tax, low property taxes and cost of living. We host Music and Shakespeare on the Square as well as Family Movie Nights on the Square during the summer months in downtown Knoxville.
  
  Our Company: PetSafe Brands is the world leader in pet products through our family of brands:Pet Safe® Brand, Sport DOG® Brand, Invisible Fence® Brand, Kurgo and Premier Pet. Pet Safe® Brand makes every product from leashes and harnesses to water fountains and and litter boxes. We have an ambitious goal of touching over 21 million pets, people, and communities around the world each year. We serve a broad range of pet owners from providing the hunter the best gear for a successful hunt to accommodating the "Not-So-Crazy Cat Lady" with all the entertaining toys and effective solutions she could ever imagine. We do this by creating a culture of enthusiasm, resilience, adaptability, and teamwork every day in the office. We work hard to be our community's employer of choice as we all live our purpose: We exist to unleash freedom for pet parents by keeping their pets happy, healthy and safe.
  
  Summary of Position:
  
  Phase One: The Sales Support Associate (Associate NAM) will be the primary support for the Senior National Accounts managers within the Pet Specialty Channel team (PetSmart & Petco). This support will include but not limited to the follow key areas; new item set up and maintenance, promotional submissions and calendar, price changes, reset execution, operational support with orders and accounting, associate education, and prep with key retailer meetings. The Associate NAM plays a pivotal role in the sales team, acting as a bridge between the sales team, internal & customer cross functional teams. This person will work closely with the Category managers providing & requesting key information as needed.
  
  Phase Two: Effective Associate NAM may advance on to managing their own account once support role has been mastered.
  
  Responsibilities:
  
  • Help manage the communications with sales teams, internal & external collaborating departments
  • Work directly with the Pet Specialty team to drive brand, channel and account specific initiatives
  • New item setup and maintenance for Inline and .com
  • Submitting promotional forms and maintaining promotional calendar
  • Submitting price changes as needed
  • Coordinating reset execution for completion
  • Operational support with order management and invoicing
  • Maintaining an updated assortment list and current pricing
  • Coordinating Associate Education opportunities for distribution
  • Helping the team prep for key retailer meeting presentations
  • Communicating with Category Managers on key product information
  
  
  Qualifications
  
  • Fully understand the PetSmart & Petco systems
  • Have a strong sense of urgency and the understanding of how to prioritize projects
  • Goal oriented mindset
  • Create strong relationships with internal & external stakeholders
  • Possess exceptional problem solving, listening. communication skills
  • Must have the computer skills needed to formula special reports in excel, power point presentations
  
  
  Accountabilities
  
  • Looking constantly for development as well as continues improvement
  • Accuracy in all forms submitted
  • Complete all task in a timely manner
  • Help facilitate the organization's goals by supporting the sales team
  • Ability to following instructions, work independently, be flexible and willing to perform a variety of tasks
  • Understanding the features and benefits of our product line
  • Participate in sales training and professional development opportunities.
  
  
  Relationships:
  
  • Direct report to Sales Team Lead
  • Support PetSmart & Petco Sr. National Account Managers
  
  
  Requirements:
  
  • Must have a proven track record of success with Pet Specialty retailers
  • Minimum 4 years of sales experience or employment with PetSmart or Petco
  • Must have a strong established relationship across the buying teams and cross functional teams
  • Firm understanding of and comfort navigating internal reporting systems, and processes.
  • Previous Category Management or Category Insights experience a plus
  • Bachelor's degree in business or related field
  • Proficiency with MS Suite (Excel, Word, PowerPoint)
  • Ability to travel up to 20% overnight travel
  
  
  #LI-RC1
  
  BENEFITS:
  
  Working for PetSafe Brands definitely has its benefits. We offer a collaborative and creative team-oriented work environment where we encourage you to take risks to learn and grow! We offer a competitive benefits package including medical, dental, vision, and 401K match. In addition we offer a rich wellness program which includes an onsite health clinic, workout facility and of course, we encourage you to bring your dog to work, which is our whole reason for what we do!
  
  PetSafe Brands is dedicated to offering equal employment opportunity for all teammates and fostering a work environment free of discrimination and harassment. At PetSafe Brand, our teammates are our greatest strength. We strive to build a workforce as diverse as the customers we serve by hiring great people from a wide variety of backgrounds, life experiences, knowledge, self-expression and talent. We recruit and reward teammates based on capability and performance and together we are building a culture that welcomes all dimensions of an individual's identity including race, color, gender identity or expression, sexual orientation, marital status, age, educational background, national origin or ancestry, religion, veteran status, or physical ability. We embrace these differences and the unique contributions each teammate brings not just because it is the right thing to do but because it makes our company stronger. While we are committed to creating a diverse and inclusive workplace and a culture of belonging, we recognize that we still have more work to do and a lot more to learn.

• About the company

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