Vivint Smart Home
Sales Support Ops Professional
This job is now closed
Job Description
- Req#: R121603
Competitive Hourly Pay: $15/Hour
We invest in our employees & provide paid comprehensive training
9:30m-6:00pm with Tuesdays and Sundays off.
High School Diploma, GED, or equivalent
Must be at least 18 years of age
Ability to pass a background check and be licensed through the State of Utah as a Burglar Alarm Company Agent
Excellent written and verbal communication skills.
Ability to work independently as well as part of a collaborative team.
Customer Service experience preferred.
Creative problem-solver, Attentive to details
Ability to engage customers in an upbeat, helpful manner.
Ability to work designated shift.
- Free daily lunch and drinks on site
- Paid holidays and flexible paid time away
- Employee/Friends/Family Discounts
- Onsite health clinic, gym, gaming tables
- Medical/dental/vision/life coverage & 24/7 Medical Hotline
- 401(k) + Employer Match
- Employee Resource Groups
Job Description
Who We Are:
At Vivint, our purpose is to power a brighter future together. One that is safe, smart, and sustainable.
Our Sales Support Operations Team is hiring immediately for full-time Sales Support Representatives / Customer Service Reps! In this role you will communicate with our customers via email and desktop live chat, playing a critical role in creating an excellent customer experience and supporting a successful sale. This is a great opportunity for anyone with a customer service background who would like to get off of the phones, or if you are just starting out and looking to learn and gain experience with an industry leader!
A Day in the Life: You will have the opportunity to use your excellent written communication skills to interact with customers via email & live chat. When you are not communicating with customers, you will be updating reports and completing other assigned tasks to drive sales, retention, and fulfillment.
Shift Details:
What We're Looking For: Though we appreciate previous customer service experience, we provide training and are always looking for entry-level candidates who are coachable and driven!
Learn about the Vivint Culture and why it’s a great place to grow your career!
Here are some highlighted perks you should ask us about:
WORKING CONDITIONS:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.
SAFETY:
Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.
If you are an active Vivint employee, please apply through Workday by searching "Find Jobs".
About the company
Vivint is a leading smart home company in North America. We create simple, affordable smart homes. Dedicated to redefining the home experience with intelligent products and services.