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Job Description
- Req#: 744000062193249
Employer Industry: Real Estate Services and Technology
Why consider this job opportunity:
- Salary up to $14.85/hour plus monthly commissions based on conversion of memberships
- Comprehensive insurance plans, including Medical, Personal Accident Benefit, and Life Insurance
- 28 paid days off per year, including paid holidays and the day after Thanksgiving
- Opportunity for career development and advancement within a billion-dollar company
- Supportive and inclusive work culture that values diversity and innovation
- Chance to work with a team of seasoned industry experts in a dynamic environment
What to Expect (Job Responsibilities):
- Handle inbound and outbound calls, emails, and chats from real estate agents regarding technical issues and account management
- Upsell real estate agents' memberships to enhance their access to qualified leads
- Provide exceptional customer service by addressing inquiries promptly and efficiently
- Troubleshoot and resolve technical issues related to the Equator platform
- Maintain accurate customer records and update information in the CRM system
What is Required (Qualifications):
- Experience in an Inside Sales or Client Account Management role, preferably in Real Estate Services or Cloud-based Web Services
- Proven customer service and sales experience with expertise in handling objections and escalations
- Familiarity with CRM systems (e.g., Salesforce.com, Zendesk) or Ticketing Tracking systems
- A proactive "Hunter" mentality focused on lead generation and meeting sales goals
- Strong communication skills to effectively interact with clients and colleagues
How to Stand Out (Preferred Qualifications):
- Previous experience in the real estate industry or related technology services
- Familiarity with generating and qualifying leads in a sales environment
- Knowledge of industry trends and competitor offerings
- Experience in conducting product demonstrations or training sessions
- Ability to participate in ongoing training to enhance product knowledge and customer service skills
#RealEstateServices #SalesSupport #CustomerService #CareerGrowth #DiversityAndInclusion
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