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Sales Support Specialist


Pay$70000.00 - $75000.00 / year
LocationPortland/Oregon
Employment typeFull-Time

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  • Job Description

      Req#: 744000069662765
      Employer Industry: Senior Care Advisory Services

      Why consider this job opportunity:
      - Salary up to $75,000
      - Comprehensive benefits package including health, dental, and vision insurance
      - 401(k) plan with company match
      - Opportunity for career advancement and growth within the organization
      - Work remotely with a designated home office setup
      - Supportive and collaborative work environment focused on team success

      What to Expect (Job Responsibilities):
      - Triage and respond to support tickets submitted by sales team members and managers
      - Communicate regular status updates to sales and operations leadership, including aggregating data to determine trends
      - Work cross-functionally to identify root causes, escalate, and resolve issues
      - Continuously seek to understand the Senior Living Advisor role by shadowing and understanding day-to-day workflows
      - Serve as an expert in the employer's Customer Relationship Management (CRM) tools and troubleshoot issues with technology teams

      What is Required (Qualifications):
      - 2-3 years of experience in a sales support function such as sales enablement, training, operations, or workforce management
      - Resides in the Mountain or Pacific time zone
      - Ability to operate in a fast-paced environment
      - Excellent organization and time management skills
      - Experience using Excel and other word processing tools to manipulate data and communicate information

      How to Stand Out (Preferred Qualifications):
      - Prior experience with ticketing systems (such as Zendesk)
      - Prior experience working in a call center environment
      - Strong customer service orientation and attention to detail

      #SeniorCare #SalesSupport #RemoteWork #CareerOpportunity #HealthcareServices
  • About the company

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