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Job Description
- Req#: DPDHGLOBAL23009KSEXTERNALENGLOBAL
- Identify, develop and maintain favorable contact with high level decision makers including C-suite level and work to understand strategic business challenges while developing a business fit between DHL Express Qatar and the customer.
- Ensure that a high level of professional rapport is developed and maintained with all customers
- Establish customer agreements and ensure and that pricing guidelines are always applied and profitability targets for customers are met.
- Develop and implement a personal sales plan and call cycle that incorporates initiatives for identifying and gaining new business and maximizes growth of existing customers to achieve the individual sales (volume and profitability) targets
- Monitor customer performance, loyalty and satisfaction to measure success, business fluctuation and possible business at risk.
- Establish actionable sales plans for managing prospects and existing customers.
- Make decisions during negotiation with customers related to volume and discount levels as well as additional services offered.
- 3-5 years experience in core sales
- Good understanding of the DHL Network
- Excellent verbal communication and interpersonal skills
- Excellent organisational skills, including ability to prioritise workload
- Ability to effectively contribute as a team member as part of a busy team
- Proven ability to work under pressure in a fast paced, time sensitive environment
- Demonstrated ability to use initiative/judgement to solve job related issues
- Strong problem solving capability
- Excellent selling skills in a complex sale environment
- Experience in a segmented service industry
- Experience in the Air Express industry or freight forward industry
- Understanding of Supply Chain Management
- Strong ability to impact and influence
- Good networking skills
- Strong career support in an international environment.
- Great culture and colleagues.
- Multifarious benefit programm.
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.Would you like to become part of the world's most international company in the world?A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!YOUR TASKS:YOUR PROFILE:
OUR OFFER:
Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
We look forward to receiving your application!
About the company
We are an international team of over 400,000 shipping professionals, united by a passion for logistics. And we work in a unique environment. DHL is as innovative as a start-up, with the power of an international organization.
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