JLL

Scaled Customer Success Manager


Pay$85000.00 - $105000.00 / year
LocationLos Angeles/California
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: REQ351451
      Employer Industry: Real Estate Services

      Why Consider this Job Opportunity:
      - Competitive total compensation up to $105,000 per year
      - Opportunity for career growth and advancement within the organization
      - Comprehensive benefits package including 401(k) plan, medical, dental, and vision care
      - Supportive and inclusive work culture with flexible and remote work arrangements available
      - Chance to work with cutting-edge technology and shape the future of real estate

      What to Expect (Job Responsibilities):
      - Develop product knowledge and create customer education materials
      - Gather feedback from users and address customer concerns effectively
      - Implement engagement strategies to reach a larger customer base
      - Analyze customer behavior and provide recommendations for growth
      - Collaborate with internal teams to ensure a seamless customer journey

      What is Required (Qualifications):
      - Bachelor's degree in business, management, or marketing
      - 5+ years of relevant software experience in Customer Success, Account Management, or Marketing
      - Strong interpersonal and communication skills
      - Proficiency in using customer success platforms and digital communication tools
      - Ability to manage multiple projects and work independently

      How to Stand Out (Preferred Qualifications):
      - Experience with JLLT platforms and Commercial Real Estate Management
      - Familiarity with instructional design and content creation

      #RealEstateServices #CustomerSuccess #CareerGrowth #CompetitivePay #RemoteWork

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  • About the company

      Jones Lang LaSalle Incorporated (JLL) is a global commercial real estate services company, founded in the United Kingdom with offices in 80 countries. The company also provides investment management services worldwide, including services to institutional and retail investors, and to high-net-worth individuals.