JLL

Scaled Customer Success Manager


Pay$85000.00 - $105000.00 / year
LocationLos Angeles/California
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: REQ352901
      Employer Industry: Real Estate

      Why Consider this Job Opportunity:
      - Salary up to $105,000
      - Opportunity for career advancement and growth within the organization
      - Comprehensive Medical, Dental & Vision Care
      - Paid parental leave at 100% of salary
      - Flexible and Remote Work Arrangements may be available

      What to Expect (Job Responsibilities):
      - Develop in-depth product knowledge and stay up to date on new product features and releases
      - Collaborate with internal teams to create customer education materials
      - Address customer concerns and provide effective resolutions for customer satisfaction
      - Implement scaled engagement strategies to reach a larger customer base
      - Analyze customer usage patterns to identify growth opportunities

      What is Required (Qualifications):
      - Proven experience in Customer Success, Account Management, Marketing, or similar role
      - Strong interpersonal and communication skills
      - Ability to manage multiple projects simultaneously and work independently
      - Proficiency in using customer success platforms and digital communication tools
      - Bachelor’s degree in business, management, or marketing and 5+ years of relevant software experience

      How to Stand Out (Preferred Qualifications):
      - Experience with JLLT platforms and Commercial Real Estate Management or Facilities Management

      #RealEstate #CustomerSuccess #CareerGrowth #RemoteWork #CompetitivePay

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  • About the company

      Jones Lang LaSalle Incorporated (JLL) is a global commercial real estate services company, founded in the United Kingdom with offices in 80 countries. The company also provides investment management services worldwide, including services to institutional and retail investors, and to high-net-worth individuals.