Remote Jobs
Scheduling Specialist I Bilingual (English / Spanish)
This job is now closed
Job Description
- Req#: R-79720
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Healthcare benefits for full-time and part-time positions from day one, including vision and dental coverage
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient scheduling and satisfaction
- Flexible work-from-home arrangement
What to Expect (Job Responsibilities):
- Answer incoming calls and make outgoing calls to schedule patient appointments according to physician-specific guidelines
- Collect and maintain accurate patient information related to registration and insurance
- Provide one-call resolution whenever possible for patient inquiries
- Process multi-channel messages related to appointments, referrals, prescriptions, and complaints
- Assist with training initiatives for new hires and coordinate daily work assignments
What is Required (Qualifications):
- Minimum educational requirement: High School Diploma or GED
- At least 1 year of related work experience
- Strong communication and computer literacy skills
- Ability to navigate multiple programs and screens effectively
- Familiarity with medical terminology
How to Stand Out (Preferred Qualifications):
- Experience in a patient contact center or similar healthcare setting
- Knowledge of appointment scheduling processes and systems
- Proficiency in handling customer service inquiries and complaints efficiently
#HealthcareServices #PatientCare #CareerOpportunity #RemoteWork #CustomerService
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