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Scheduling Specialist I
7 days agoWhat's your preference?
Job Description
- Req#: R-78890
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Work from home opportunity in Pennsylvania
- Competitive benefits package including healthcare, vision, and dental from day one
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient scheduling and care
What to Expect (Job Responsibilities):
- Answer incoming calls and make outgoing calls to schedule patient appointments according to physician-specific guidelines
- Collect and maintain accurate patient information related to registration and insurance
- Provide one-call resolution for scheduling and related inquiries
- Process messages related to patient and physician requests, including appointments and prescriptions
- Assist with training initiatives for new hires within the Patient Contact Center
What is Required (Qualifications):
- High School Diploma or Equivalent (GED)
- Minimum of 1 year of related work experience
- Proficiency in medical terminology and computer literacy
- Strong communication and customer service skills
- Ability to navigate multiple programs and screens efficiently
How to Stand Out (Preferred Qualifications):
- Experience in a healthcare-related customer service role
- Familiarity with appointment scheduling systems and processes
- Ability to work well in a team-oriented environment
#Healthcare #PatientCare #CustomerService #RemoteWork #CareerGrowth
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