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Job Description
- Req#: 5141628
Employer Industry: Government Services
Why consider this job opportunity:
- Salary up to $18.73 per hour
- Full-time position with 40 hours per week
- Opportunity to work remotely from the State of Iowa
- Training and equipment provided to ensure success in the role
- Fast-paced call center environment with a focus on customer service
- Seasonal assignment with the potential for future opportunities
What to Expect (Job Responsibilities):
- Answer incoming calls from taxpayers regarding payment inquiries and balance due
- Provide thorough customer service by addressing questions and concerns
- Work efficiently in a fast-paced call center environment
- Handle confidential information with attention to detail and accuracy
- Follow all policies and procedures established by the employer
What is Required (Qualifications):
- Must reside within the State of Iowa to qualify for the position
- Ability to work remotely, with personal internet service
- No minimum qualifications required for temporary positions
- Successful candidates must pass a background check, including a criminal history check
- Must provide truthful and accurate information on applications and resumes
How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or call center environments
- Familiarity with tax-related inquiries or government services
- Strong communication skills, both verbal and written
- Ability to manage multiple tasks in a fast-paced environment
- Detail-oriented with strong problem-solving skills
#GovernmentJobs #CustomerService #RemoteWork #SeasonalEmployment #TaxOperationsAbout the company
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