Alorica
Remote Seasonal Customer Service
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Job Description
- Req#: 231920
Employer Industry: Customer Service and Experience Management
Why consider this job opportunity:
- Salary of $16/hr
- Comprehensive benefits package including health, dental, and vision coverage
- Opportunities for career advancement with over 70% of leadership positions filled internally
- Paid training and tuition reimbursement available
- Employee discounts on various services and products
- Flexible work-from-home environment with provided equipment
What to Expect (Job Responsibilities):
- Assist customers with issues and concerns related to products and services
- Document call-related information for auditing and reporting purposes
- Maintain and update customer information as necessary
- Upsell current customers on new or enhanced services
- Provide support and resolve customer inquiries efficiently
What is Required (Qualifications):
- High school diploma or GED
- Customer service experience is a plus
- Strong computer navigational skills
- Familiarity with Microsoft Office applications (Word, Excel)
- Excellent oral and written communication skills
How to Stand Out (Preferred Qualifications):
- Exceptional listening/comprehension skills
- Professional and courteous demeanor
- Customer-oriented mindset
#CustomerService #CareerGrowth #WorkFromHome #EmployeeBenefits #TeamAlorica
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Who is Alorica? It’s pretty simple, really. We’re a company that does one thing—we make lives better…one interaction at a time—for our clients, customers, colleagues and communities. And we do it by relying on our people and leveraging the process, tools and technologies needed to deliver an insanely great customer experience. Every day, we find new ways to challenge the status quo and deliver innovative solutions—and we have a pretty awesome time doing it, too.
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