HealthEquity
SEASONAL - Member Service Specialist I
This job is now closed
Job Description
- Req#: 7075
Employer Industry: Health and Financial Services
Why consider this job opportunity:
- Salary of $17.00 per hour
- Performance-based incentives available
- $500 bonus after training completion and one month of work
- $2,500 bonus paid at the end of the assignment upon meeting performance expectations
- Full-time team members receive 6 hours of PTO per pay period
- Flexible remote work environment
What to Expect (Job Responsibilities):
- Research and respond to telephone and written inquiries from customers to ensure timely resolution of issues
- Provide accurate information to customer inquiries in accordance with inquiry accuracy standards
- Educate customers on HealthEquity products, including Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
- Advocate for customers by identifying their needs and guiding them to appropriate programs and resources
- Assist and educate Health Guides through complex spending account issues
What is Required (Qualifications):
- High school diploma or equivalency
- Must be 18 years of age or older
- One to two years of customer service experience is a plus
- Proven PC navigation and data entry skills
- Strong oral and written communication skills
How to Stand Out (Preferred Qualifications):
- Strong problem-solving and decision-making skills
- Strong interpersonal skills and ability to maintain positive relationships
- Adaptability to change and ambiguity
- Proven skills as an insightful and compassionate communicator
#HealthAndWealth #RemoteWork #CustomerService #JobOpportunity #Bonuses
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
HealthEquity empowers Americans to connect health and wealth by providing health savings accounts (HSAs) and offering a true total solution for benefits.
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