• Job Description

  Req#: C9217-030-24-25?language=en&page=142&sort=publicationDateDesc

  Job summary

  West Midlands Ambulance Service positively welcomes diversity and aims to be a truly inclusive place to work. We are looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference.

  The Trust is currently under-represented in terms of people from BME backgrounds and welcomes applicants from these communities. Selection will be on a basis of merit. The Trust has achieved the status of a Disability Confident Leader and guarantees to invite to assessment applicants who meet the criteria for the job vacancy. To ensure the diversity of the workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

  If you wish to discuss and adjustments that you may need for the role of the assessment process prior to your application, then please do not hesitate to contact the recruitment team

  The Trust is proud to support our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers.

  Main duties of the job

  An exciting opportunity has arisen for a Secretary to join our Hazardous Area Response Team (HART).

  The successful applicant will provide a comprehensive secretarial support service to the Regional Head of Specialist Operations, HART implementation manager and supporting Managers/Officers.

  Applicants must hold a minimum of 5 GCSEs at Grade C or above including English along with a Level 3 NVQ in Business Administration (or equivalent) along with recent relevant secretarial / administration experience

  Please see attached job description for a full range duties and responsibilities.

  Due to the role, security clearance is required for this post, details can be found here National security vetting: clearance levels - GOV.UK (www.gov.uk)

  If this position involves a regulated activity it will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or both

  Where a Disclosure & Barring Service (DBS) check is required for the post, all applicants are required to cover the cost of the check. The cost of £42.50 for an enhanced check is payable to our online provider at the time that the DBS application is submitted. Upon receipt of your DBS you will then be required to sign up to the DBS online update service.

  About us

  We do endeavour to respond to all candidates on an individual basis. Therefore we do ask for your co-operation and patience whilst the short listing process takes place. After the closing date please ensure you check your emails (including junk mail) regularly as contact is usually made via this method.

  We are proud to offer flexible working options to support our colleagues to have a greater choice in when, where and how they work. During your interview we will explore this with you and discuss your individual needs and how this could be facilitated for this role to benefit patient experience, service delivery and the work-life balance of colleagues.

  Date posted

  19 April 2024

  Pay scheme

  Agenda for change

  Band

  Band 4

  Salary

  £25,147 to £27,596 a year

  Contract

  Permanent

  Working pattern

  Full-time, Job share, Flexible working

  Reference number

  C9217-030-24-25

  Job locations

  Sandwell HUB

  Shidas Lane

  Oldbury

  B69 2GR

  
  

  Job description

  Job responsibilities

  Provides full secretarial support service to the relevant Managers as above.

  Prepares correspondence, reports, memos, orders, etc. using a word processor.

  Screens telephone calls and personal visitors.

  Opens and sorts daily post and initiates routine correspondence.

  Resolves routine enquiries, taking messages and pursuing follow-up action as necessary.

  Maintains diaries for the relevant Managers.

  Maintains records, files and data systems relating to a range of matters and input and access data from computer systems.

  Arranges and attends meetings in order to take minutes/notes.

  Production of notes/minutes, reports and specifications, etc.

  Liaises with other WMAS Departments and staff as required.

  Works in accordance with documented procedures to ensure full compliance with Total Quality Management Systems.

  Undertakes any other duties that may be required from time to time and are commensurate with the level of the post.

  Provides secretarial cover for Secretary to Assistant Directors of Operations during sickness and annual leave

  Job description

  Job responsibilities

  Provides full secretarial support service to the relevant Managers as above.

  Prepares correspondence, reports, memos, orders, etc. using a word processor.

  Screens telephone calls and personal visitors.

  Opens and sorts daily post and initiates routine correspondence.

  Resolves routine enquiries, taking messages and pursuing follow-up action as necessary.

  Maintains diaries for the relevant Managers.

  Maintains records, files and data systems relating to a range of matters and input and access data from computer systems.

  Arranges and attends meetings in order to take minutes/notes.

  Production of notes/minutes, reports and specifications, etc.

  Liaises with other WMAS Departments and staff as required.

  Works in accordance with documented procedures to ensure full compliance with Total Quality Management Systems.

  Undertakes any other duties that may be required from time to time and are commensurate with the level of the post.

  Provides secretarial cover for Secretary to Assistant Directors of Operations during sickness and annual leave

  Person Specification

  Qualifications

  Essential

  • 5 GCSEs at Grade C or above (including English) or equivalent
  • NVQ Level 3 Business Administration or equivalent
  • Typing / Word processing qualification (or equivalent experience)
  • Willing to undergo any training considered necessary for the duties of the post

  Experience

  Essential

  • Recent relevant secretarial/admin experience
  • Experience in use of Word Processor - preferably Word for Windows
  • Experience of handling routine correspondence, collating and recording statistical information and maintenance of filing systems
  • Use of telephone systems/screening calls
  • Diary keeping and minute/note taking

  Skills and Knowledge

  Essential

  • Use of telephone systems/screening calls
  • Knowledge of Microsoft Office (Word, Excel, Outlook)
  • Diary keeping and minute/note taking
  • Excellent verbal & written communication skills

  Person Specification

  Qualifications

  Essential

  • 5 GCSEs at Grade C or above (including English) or equivalent
  • NVQ Level 3 Business Administration or equivalent
  • Typing / Word processing qualification (or equivalent experience)
  • Willing to undergo any training considered necessary for the duties of the post

  Experience

  Essential

  • Recent relevant secretarial/admin experience
  • Experience in use of Word Processor - preferably Word for Windows
  • Experience of handling routine correspondence, collating and recording statistical information and maintenance of filing systems
  • Use of telephone systems/screening calls
  • Diary keeping and minute/note taking

  Skills and Knowledge

  Essential

  • Use of telephone systems/screening calls
  • Knowledge of Microsoft Office (Word, Excel, Outlook)
  • Diary keeping and minute/note taking
  • Excellent verbal & written communication skills

  Employer details

  Employer name

  West Midlands Ambulance Service University NHS Foundation Trust

  Address

  Sandwell HUB

  Shidas Lane

  Oldbury

  B69 2GR

  
  

  Employer's website

  https://wmas.nhs.uk/careers-staff-room/ (Opens in a new tab)

  Employer details

  Employer name

  West Midlands Ambulance Service University NHS Foundation Trust

  Address

  Sandwell HUB

  Shidas Lane

  Oldbury

  B69 2GR

  
  

  Employer's website

  https://wmas.nhs.uk/careers-staff-room/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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