• Job Description

  Req#: 817837100
  DCSA is seeking a Director, Business Transformation Office to modernize DCSA operations for improved efficiency, effectiveness, and timeliness. DCSA protects America's trusted workforce, trusted workspaces, and classified information. It is the largest investigative service provider in the federal government supporting over 100 federal entities and oversees 12,500 cleared facilities under the National Industrial Security Program.
  
  Duties
  
  
  As the senior advisor for business transformation, the incumbent advises the Director, DCSA, on potential areas for improvement, identifies patterns, and documents interrelationships. Incumbent applies process improvement methodologies to improve efficiency, reduce costs, and enhance overall agency performance.
  
  The incumbent performs a variety of duties including the following:
  
  Business process redesign and transformation
  Analyze complex business systems to identify patterns, interrelationships, and potential areas for improvement. Analyze current business processes and systems to identify inefficiencies.
  
  Oversee the agency change management capability. Facilitate workshops and training sessions to promote adoption of change and instill a culture of continuous improvement.
  
  Strategic Leadership
  Develop and execute transformation strategies that align with agency goals and enhance operational effectiveness.
  
  Lead and manage BTO workforce and operations to facilitate the Agency's mission.
  
  Collaboration and Communication
  Collaborate with cross-functional teams to define operational challenges, propose data-driven solutions, implement change initiatives, and ensure stakeholder engagement and buy-in.
  
  Technical Guidance and Mentorship
  Prepare and present reports to senior management on transformation progress and outcomes. Present findings and recommendations to stakeholders, translating technical concepts into actionable insights.
  
  Quality and Performance
  Monitor progress and performance metrics to assess the impact of transformation efforts.
  
  Oversees the agency's High Impact Service Provider (HISP) program. Conducts comprehensive assessments of agency high-impact services, measures their customer experience maturity, and identifies actions to improve service delivery.
  
  Documentation and compliance
  Comply with Financial Improvement and Audit Readiness (FIAR) and internal controls requirements to maximize the potential for successful financial statement audits and improve the agency's financial management operations.
  
  Innovation and Improvement
  Apply process improvement methodologies to improve efficiency, reduce costs, and enhance overall agency performance.
  
  Monitor progress and performance metrics to assess the impact of transformation efforts.
  
  
  
  
  
  Requirements
  
  
  • Must be a U.S Citizen
  • Male born after 12-31-59 must be registered for Selective Service
  • Resume and supporting documents received by 11:59 PM EST will be considered
  • This is a Drug Testing designated position
  • Position is a Defense Civilian Intelligence Personnel System (DCIPS) Position in the Excepted Service under U.S.C 1601
  • Tour of Duty: Flexible within Agency policy
  • Permanent Change of Station (PCS): May be Authorized
  • Supervisory Position: No
  • Fair Labor Standard Act (FLSA): Exempt
  • Financial Disclosure: OGE-278e, Executive Personnel Financial Disclosure, is required
  • Telework Eligibility: This position is telework eligible, but is not a full time telework position. The incumbent will be required to report to the office on a routine basis.
  • This position is designated Special Sensitive, the incumbent must obtain and maintain a Top Secret/SCI Security Clearance.
  • The incumbent may be subject to a two-year DCIPS trial period, unless required trial period has been served.
  • The incumbent may be subject to a one-year DISL trial period, unless required trial period has been served.
  • This position may require occasional Temporary Duty Travel (TDY) and/or local travel.
  • This position is designated as Mission Essential.
  
  
  Qualifications
  
  
  TECHNICAL QUALIFICATIONS (TQ): All applicants must submit written statements (narrative format) of accomplishments that would satisfy the technical qualifications. You must address each technical qualification separately. Please limit your written statements to 2 pages per technical qualification.
  
  Technical Qualifications:
  
  1. Demonstrated experience in systems analysis, strategic planning, or related roles with a track record of leading successful transformation initiatives in large, complex organizations with multiple missions and functional support requirements. Functional familiarity with systems modeling tools and methodologies.
  
  2. Strong analytical, critical thinking, and problem-solving skills, preferably with experience in a variety of areas, which may include operational research, data analysis, business process reengineering, user experience, and change management.
  
  3. Excellent communication and facilitation skills with the ability to synthesize complex information and present recommendations to an executive audience
  
  4. Familiarity with the mission and operational activities, equipment, and programs involved in the operations of DCSA (including, but not limited to, background investigations, personnel vetting, security clearance adjudications, privacy and civil liberties protections, security training and education, industrial security of the cleared defense industrial base, counterintelligence, insider threat programs, IT security accreditation).
  

• About the company

  The United States Department of Defense is an executive branch department of the federal government charged with coordinating and supervising all agencies and functions of the government directly related to national security and the United States Armed Forces. The DOD is the largest employer in the world, with over 1.3 million active-duty service members as of 2020. More employees include over 826,000 National Guard and reservists from the armed forces, and over 732,000 civilians bringing the total to over 2.8 million employees. Headquartered at the Pentagon in Arlington, Virginia, just outside Washington, D.C., the DoD's stated mission is to provide "the military forces needed to deter war and ensure our nation's security".

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