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Job Description
- Req#: R037557
Employer Industry: Healthcare Revenue Cycle Management
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package designed to support physical, emotional, and financial health
- Recognition programs with quarterly and annual incentives for exceptional performance
- Work-life flexibility with the option for remote work
- Commitment to professional development, including support for relevant certifications and tuition reimbursement
- Join an award-winning company recognized for excellence in healthcare services
What to Expect (Job Responsibilities):
- Monitor, document, escalate, and resolve ServiceNow tickets related to software issues
- Serve as a primary contact for clients, ensuring high-quality service and satisfaction
- Troubleshoot complex software functionality issues and support software automation initiatives
- Assist with new client implementations and upgrades for existing clients
- Conduct data analysis and validation using SQL and other technical skills
What is Required (Qualifications):
- 5-7 years of relevant professional experience
- Associate Degree or equivalent professional experience
- CRCR Certification or willingness to obtain within 9 months
- Expertise in using Ensemble IQ products and proficiency in SQL, Microsoft Office, Excel, and Access
- Experience with Azure DevOps and ticketing systems like ServiceNow or Jira
How to Stand Out (Preferred Qualifications):
- Familiarity with multiple EMR/EHR systems
- General understanding of healthcare revenue cycle management processes
- Exceptional organizational and problem-solving skills
#HealthcareRevenueCycle #RemoteWork #CareerGrowth #ProfessionalDevelopment #EmployeeRecognition
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