Common Securitization Solutions
Senior Application Support Engineer
6 days agoWhat's your preference?
Job Description
- Req#: 2376
Employer Industry: Financial Technology
Why consider this job opportunity:
- Salary up to $125,500
- Competitive total compensation package, including performance bonuses and 401k match
- Comprehensive healthcare coverage and generous PTO
- Opportunity for career advancement and growth within the organization
- Full-time remote work opportunity, offering flexibility
- Work with a market-leading mortgage securitization platform, impacting the financial services sector
What to Expect (Job Responsibilities):
- Provide L2/L3 technical support for production applications and troubleshoot issues
- Monitor system health, respond to alerts, and ensure timely resolution of incidents
- Perform regular health checks and proactive monitoring of cloud applications and infrastructure
- Investigate data discrepancies and support data extraction for reporting and analysis
- Participate in a rotating on-call schedule to provide after-hour support for critical application issues
What is Required (Qualifications):
- Bachelor’s degree in Computer Science, MIS, or a related technical field
- Minimum 5 years of experience in an application support or similar technical role, preferably in financial services
- 2+ years of experience with ITSM tools such as ServiceNow or Remedy
- 2+ years of experience supporting applications built on Java or .Net Stack
- 2+ years of SQL experience with emphasis on building queries and running stored procedures
How to Stand Out (Preferred Qualifications):
- Working experience on Cloud Infrastructure, such as AWS, and familiarity with Splunk or other APM tools
- Command Center experience or experience managing major incident events
- ITIL certification or familiarity with ITIL practices
- Familiarity with Atlassian tools (JIRA, Confluence)
- Willingness to provide on-call support, including off hours and weekends
#FinancialTechnology #ApplicationSupport #RemoteWork #CareerGrowth #CompetitiveCompensationAbout the company
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