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Job Description
- Req#: 6028
- Ensure a high-level hand on approach in relation to all aspects of the service including operations, sales, customer services, credit/collections, and cost.
- Constantly create revenue generating channels from cross selling and upselling streams.
- Manage and improve customer retention.
- Continuously monitor and provide management with regular feedback about market trends and competitor activities.
- Analyze customers performance to increase growth and production.
- Analyze customers’ problems and find solutions to regain them.
- Generate new leads and prospect clients.
- Plan sales visits (daily / weekly).
- Monitor overall sales activities, revenue performance, visitations, potential assessment, and prospecting.
- Ensure the integrity and accuracy of data updated in the CRM system.
- Create and regularly update a prospect plan to know where to focus to gain new clients.
- Ensure having valid customer contracts and ensure they are renewed on time.
- Build Brand Awareness.
- Strong oral and written communication skills
- Proven ability to meet targets
- Results-oriented with strong analytical skills
- Negotiation skills
- Deep understanding of CRM systems and best practices
- Problem Solving Skills
- Customer Centric
- Integrity
- Teamwork
- Flexibility
- Initiative
Location -Kampala , ,Uganda (UG)
Job ID -6028
To develop long-term relationships with customers, achieve financial growth by developing existing customers, acquiring new business, and regaining the inactive and stopped customers.
KEY RESPONSIBILITIES :
SKILLS:
Company Overview:
Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.
About the company
Aramex is an Emirati multinational logistics, courier and package delivery company based in Dubai, United Arab Emirates.
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