In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answers—in all areas of business. We value the diverse backgrounds and perspectives that enable us to think globally. As part of One team, One Kroll, you’ll contribute to a supportive and collaborative work environment that empowers you to excel.

Our professionals balance analytical skills, deep market insight and independence to deliver solid, defensible analysis and practical advice to our clients. As an organization, we think globally. We create transparency in an opaque world, and we encourage our people to do the same. That means when you take your place on our team, you’ll discover a supportive and collaborative work environment that empowers you to excel. If you’re ready to share your perspective with the world, then you can make a real impact here. This is the Kroll difference.

At Kroll, your work will help deliver clarity to our clients’ most complex governance, risk, and transparency challenges. Apply now to join One team, One Kroll.

We are currently seeking a Senior Associate to join the Global Communications team and play an important role in modernizing the way Kroll communicates with and engages its people. The position will be based in our growing Mumbai office. The individual will be responsible for supporting internal email campaigns using the email platform, Poppulo. This will include content editing, building and testing emails within the platform, analyzing and reporting metrics, sharing best practices and helping to streamline the process of internal emails. The candidate should have an undergraduate degree in marketing and 3+ years of digital communications or marketing experience, preferably in professional or financial services.

Responsibilities:

• Manage the firm’s internal engagement platform, Poppulo, for internal email campaigns, serving as a main point of contact of internal email requests and ongoing support. performance tracking, form creation and reporting
• Oversee day-to-day execution and quality control for internal email marketing campaigns including content reviews and editing.
• Collaborate with Poppulo’s client support team on updates across the platform, product releases and best practice integration.
• Provide daily technical expertise in the development and execution of global internal email campaigns with consistent communication between all stakeholders.
• Ability to project manage email campaigns to the required send dates, proactively seeking information from stakeholders and communicating requirements broadly.
• Analyze reporting metrics to look for trends and advise on adjusting internal communication strategy accordingly.
• Enforce the Kroll communications guidelines across all internal email campaigns.

Requirements:

• B.S./MBA in marketing, communications/ journalism or writing.
• 3+ years’ experience in digital marketing with technical experience in the Poppulo.
• Strong copy-editing skills.
• Strong technical, communication and analytical skills with the ability to learn the firm’s business.
• Strong organization, time management and project management skills.
• Ability to build relationships and work collaboratively.
• Ability to excel with minimal day-to-day oversight and under strict deadlines.
• Communications experience in the professional services (financial services) sector is a plus.
• Work in UK/U.S. shift – Timings would be mostly 3:30 p.m. to 10:30 p.m. India Time.
• Strong Microsoft Office skills: PowerPoint, Excel and Word.
• Familiarity with comparable email platforms a plus or strong ability to learn and excel with new technologies.
• Ability to manage confidential, sensitive information.

In order to be considered for a position, you must formally apply via careers.kroll.com.

Kroll is committed to equal opportunity and diversity, and recruits people based on merit.

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