Humana

Senior Associate, Marketing Data Scientist, Onboarding, Retention & Loyalty


Pay$117600.00 - $161700.00 / year
LocationBoston/Massachusetts
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R-390416
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Salary up to $161,700 per year
      - Eligible for a bonus incentive plan based on company and individual performance
      - Comprehensive benefits package including medical, dental, and vision coverage
      - Opportunities for paid time off, including volunteer time, parental leave, and more
      - Focus on personal wellness and smart healthcare decisions for you and your family
      - Flexible remote work arrangement with occasional travel for training or meetings

      What to Expect (Job Responsibilities):
      - Lead analysis and reporting for onboarding and retention campaigns to enhance member engagement
      - Collaborate with marketing, analytics, and operations teams to optimize member experiences
      - Develop insights and recommendations to improve loyalty strategies and drive member retention
      - Document processes and contribute to continuous improvement initiatives
      - Support governance and compliance activities related to member communications

      What is Required (Qualifications):
      - Bachelor’s degree in economics, statistics, mathematics, computer science, or a related field
      - 4+ years of experience in lifecycle marketing/customer engagement or a master’s degree in a relevant field
      - 4+ years of experience with data visualization, modeling, and reporting tools
      - Ability to manage multiple priorities and collaborate effectively across teams
      - 3+ years of experience with programming languages (e.g., Python, R, SQL)

      How to Stand Out (Preferred Qualifications):
      - Experience with onboarding, retention, or loyalty marketing strategies
      - Familiarity with customer journey analytics and segmentation
      - Experience with data visualization platforms

      #HealthcareServices #DataAnalysis #RemoteWork #CareerOpportunity #CompetitiveBenefits
  • About the company

      Humana looks at every facet of your life and works with you to create a path to health that fits your unique needs

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