• Job Description

  Req#: REF5764U

  Company Description

  Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. Since 2006, we’ve grown to over 10,000 employees and generated over $496 billion in sales for millions of merchants in 175 countries.

  This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
  
  Moving at our pace brings a lot of change, complexity, ambiguity—and a little bit of chaos. We thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

  Before you apply, consider if you:

  • Care deeply about what you do
  • Excel by seeking professional and personal hypergrowth
  • Are resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
  • Bring critical thought and opinion
  • Embrace differences and disagreement to get s**t done and move forward
  • Work digital-first for your daily work

  Job Description

  Senior Business Analysts at Shopify enable better decision-making by creating data products like reports and dashboards, performing data analysis, and leading data-driven projects to improve the efficiency and effectiveness of the business organization they support. In this role, you will play a pivotal role in extracting value from data by using a blend of strong business acumen, data skills, and process understanding to bring data insights to the business.

  Playing both a consultative role and data advisory role, you will be the primary contact for our stakeholder teams, exercising superb listening skills to establish quality relationships and generate a deep understanding of operations, challenges, and decisions. You will leverage this knowledge to help us prioritize projects, deliver insights, and identify opportunities to improve the organization effectiveness and the experience of our merchants.

  Responsibilities and Duties

  • Adopt a product-based approach to data analytics by understanding design and usability needs when developing data solutions
  • Establish relationships with teams across key stakeholder groups to understand their data needs, challenges, capabilities, and decision criteria.
  • Apply critical thinking to translate requests and questions into product requirements, metric design and opportunities to effect change
  • Facilitate and recommend prioritization of analytics projects given limited resources, breadth of possibilities, and a wide range of stakeholders
  • Work independently or with other analysts, data scientists, or data engineers to design, iterate, and deliver data products including dashboards, reports, visualization and analyses
  • Identify opportunities to improve how we help our stakeholders make better decisions as well as our internal processes
  • Derive actionable insights from data and help enable the to business derive insights independently by helping us boost data literacy
  • Facilitate knowledge-sharing within and between teams and contribute to the development of the data community
  • Champion a culture of continuous improvement and user-centric design

  Qualifications

  • Experience with data tools such as Tableau, Looker, Power BI, or Mode
  • Strong knowledge of SQL
  • Experience leading analytics or data-driven strategic initiatives
  • Experience managing multiple and diverse stakeholders with competing priorities
  • Experience in business analysis and techniques like interview, observation, and surveys
  • Excellent communication skills - you communicate clearly, concisely and with tact
  • Excellent interpersonal and collaboration skills
  • Knowledge of programming languages like Python for advanced data analysis or data manipulation would be an asset
  • Ability to tell a story with data, visually and verbally, to guide conversations with business stakeholders
  • Strong aptitude for problem-solving, project management, and designing creative solutions to unique challenges
  • Extensive domain experience in e-commerce, sales & marketing or SaaS is a plus

  Additional Information

  We know that looking for a new role can be both exciting and time-consuming, and we truly appreciate your effort. Mayze is looking forward to learning more about you and your interest in joining the team.

• About the company

  Shopify Inc. is a Canadian multinational e-commerce company headquartered in Ottawa, Ontario.

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