• Job Description

  Req#: 247072

  We are looking for an experienced operations professional that is passionate about sales, renewals and customer success, and has strong knowledge of the processes and tools used as part of the sales and renewals contracting cycle. You understand how to maximize sales tools to gain efficiencies in the sales cycle and will successfully leverage this experience to drive strategic initiatives, create documentation, provide support to our client success community, and support our organizational tools.

  Ideally, you will have 5 years of experience in support renewals, excellent communication and presentation skills, experience with stakeholder management, the ability to solve complex issues, and a strong desire to work in an evolving environment. Previous experience working in Oracle Sales Cloud, CPQ, and Subscription Plan Management is desired.

  The role is highly collaborative and will include partnering with contacts in multiple organizations and lines of business, as well as ongoing engagement with our leadership team and Client Success community. This role has a requirement for in Oracle office work three days per week.

  Key Qualifications

  • Experience in support renewals.
  • Strong understanding of sales processes and tools in practice.
  • Excellent communication (written and verbal) and presentation skills.
  • Experience in sales enablement and training.
  • Flexibility, agility and problem-solving skills to operate in a dynamic environment.
  • Attention to detail, time management and analytical skills.

  Career Level - IC3

  Qualifications

  Disclaimer:
  
  Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
  
  Range and benefit information provided in this posting are specific to the stated locations only
  
  US: Hiring Range: from $28.85 to $60.63 per hour; from $60,000 to $126,100 per annum. May be eligible for equity.
  
  Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
  Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
  
  Oracle US offers a comprehensive benefits package which includes the following:
  1. Medical, dental, and vision insurance, including expert medical opinion
  2. Short term disability and long term disability
  3. Life insurance and AD&D
  4. Supplemental life insurance (Employee/Spouse/Child)
  5. Health care and dependent care Flexible Spending Accounts
  6. Pre-tax commuter and parking benefits
  7. 401(k) Savings and Investment Plan with company match
  8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
  9. 11 paid holidays
  10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
  11. Paid parental leave
  12. Adoption assistance
  13. Employee Stock Purchase Plan
  14. Financial planning and group legal
  15. Voluntary benefits including auto, homeowner and pet insurance
  
  The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
  

  Responsibilities

  Key Responsibilities

  • Build and maintain the process and sales tools components for new hire onboarding and ongoing sales training.
  • Deliver formal and informal training sessions. Coach new hires and existing team members on process and tools best practices.
  • Create and maintain clear and concise process and tools documentation for the organization, including best practices and guidance for complex scenarios.
  • Provide process and tools support to the organization.

• About the company

  Our mission is to help people see data in new ways, discover insights, unlock endless possibilities. Want to make a difference? You've come to the right place. We're using innovative emerging technologies to tackle real-world problems today.

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