Company Description

SquareTrade is the fastest growing company of its kind. We’re an InsurTech scale-up revolutionising the $30bn consumer electronics insurance sector by bringing a customer centric approach and best-in-class operations to what has been an industry lacking pace and innovation. We partner with some of the largest, most sophisticated retailers and carriers in the world (Amazon, Three, MediaMarkt, Walmart,Target, Costco, T-Mobile to name a few), consistently win industry awards, have received tens of thousands of 5-star reviews... and we’re just getting started. A member of the Allstate family, SquareTrade has headquarters in San Francisco and London. But as good as we are, there's always room for improvement. That's where you come in.

Job Description

We are looking for a sharp, motivated, organised and analytical problem solver to join the burgeoning EMEA Business Development team that is focused on originating new partnerships and opening up new sectors. Our heartland is working with leading B2C telecoms operators and retailers but we are rapidly diversifying into consumer electronics, B2B and adjacent propositions so innovative thinking and sharp execution are essential.

The ideal candidate will have a strategic mind that can rapidly develop a deep understanding of our value proposition, operational complexity and motivations of our customers. We need someone who is disciplined, can see the spaces to scale the business for the long-term, and thrives on creating new partnerships to achieve our €500m 2023 revenue target. This person must be interested in the interconnection of business development and operations, finance, and partner management. This must be coupled with strong communication and collaboration skills as the role requires coordinating multiple stakeholders to ensure that deliverables and project timelines are met.

Primary Responsibilities:

At its core this role will help define the business development opportunities and strategy for EMEA. Europe and its borders are seen as the engine of growth for SquareTrade and the BD function was only established in Q3 2020. This role will act as the key player in supporting new business development and meeting the growing needs of the function.

• Develop Business Development skills and lead deals. Working for, and alongside the Senior Director of Business Development, this individual will take on deals independently and be at the heart of any process. Learn to lead the entire BD process from opening to close including: pitch development, all ongoing BD processes, term sheet development, operational planning and coordination and contracting.
• Support a new operating model. Establish an organising structure for efficient, repeatable processes such as: organising materials for reuse, creating frameworks and templates for meeting preparation. This will include anything from how to assess operational impacts by coordinating the involvement
  of the supply chain team to building a war chest of case studies, presentations, pitch decks and frameworks that can be deployed for different meetings and pitches.
• Manage projects, and lead our response to RFPs. Effectively lead and manage projects that deliver against specific goals, objectives and timelines.
• Primary and secondary research to define who our core and outer circle of target clients should be
  and why. Some will be obvious, but what are the ones that aren’t? Building the rationale and factbase around this.
• Know our competitors better than their own employees. Get to know them – what makes them tick, who their clients are, what do they dream about, what is their strategy. is, what their business is like, what they eat for breakfast.
• Develop broad knowledge - get under the skin of the business so you can present like a GM at any prospective client meeting. Be unafraid and humble enough to do the data entry, but tackle the high level strategy making with equal gusto.
• Building effective business cases for new business. Put a pound/ euro/ dollar sign to it - how big is the opportunity we are going after? Working with finance, operations, account management, USA & APAC to build the business case to back opportunities we are going after. To help define effort, pre-input into RFPs and work out what is worth going after.
• Be a storyteller. Use excellent written and verbal communication skills across a broad set of relationships. This might be updating teams internally or educating rainmakers in market to support them to help us find opportunities or dazzle potential future clients.

Qualifications

Critical Competencies:

• ‘Presence’ – has the competency and character to present complex ideas with consistency and the same respect to the C-Suite and the shop floor.
• Analytical – possesses a strong analytical foundation. Someone that can interrogate the detail (numbers and facts), draw out the insight and formulate any paradigms from it.
• Growth mindset– someone who can welcome feedback as an opportunity, acknowledge mistakes, seek help, and take the learnings to build better outcomes.
• Numerate – can build a model to analyse opportunities or scenarios. Can draw insight from figures but knows when to interrogate them further. Always has that next question ready.
• Organised – someone with project management discipline. Possesses PMO or similar skills with great time management who is unafraid to lead, orchestrate and manage, to ensure that work is completed on time.
• Motivated with a winning attitude. This person knows it is about competing as a team and winning as a team. They are persistent and positive.
• Great communicator - a person that communicates clearly and to the point across multiple mediums (email, slides, and presentation)
• Social Maturity and Awareness - a person that enjoys meeting others and is comfortable among all types of styles and people. This person must have high integrity, be able to establish relationships and trust quickly, read a room and be influential.
• Responsible and accountable - This person will take responsibility and is willing to be held accountable.

Minimum Requirements:

• Degree, or equivalent relevant business experience
• A mixture – however weighted or constructed - of significant experience within strategy consulting, business development and/ or commercial strategy
• Exposure to and comfortable with D2C and B2B models with large enterprises
• Sector experience in Retail, eCommerce, InsurTech and/or TMT sectors is ideal
• Technical competencies - proficient with Excel, Powerpoint, Tableau reporting and G-Suite tools

Standout Attributes:

• Demonstrated experience navigating complex organizations and driving results collaboratively and/or through directive management
• Experience working in high growth companies, and the ability to identify and build new capabilities as the scaling needs arise
• Strong interpersonal and leadership skills of teams across multiple geolocations
• Exceptional communication skills, both verbal and written
• Ability to work under tight deadlines while being flexible and responsive to changing business

Additional Information

Benefits:

• Pension: SquareTrade have an age based pension contribution scheme. Under 30 years we make a 5% employer contribution, age 30-39 we make a 7% employer contribution and age 40+ we make a 9% employer contribution.
• Holiday: 25 days plus all UK public holidays. Your holiday also increases with tenure so each 2 years you work here you gain an extra day up to a maximum of 30 days (plus UK public holidays)
• Charity days: You can book 2 days per year to volunteer with a Charity, and for each day we will also contribute the equivalent of your daily salary to the charity on your behalf. We also match fundraising for charity up to the sum of £1000.
• Healthcare: Private individual medical insurance with AXA
• CashPlan: Health Cash Plan with Simply Health - for employees and up to 4 children
• Life assurance: 4 x salary for death in service
• Gym/Fitness allowance: £70 pcm through payroll paid to all employees
• Phone/Internet allowance: £135 pcm through payroll paid to all employees
• Wellness allowance: up to £15 pcm claimed via expenses
• Annual professional development allowance: Up to £1k per employee
• Home office set-up: £750 one-off allowance to support working while we are remote
• Cycle to work scheme: We are a member of CycleScheme where you can buy any bike at a discounted rate from your gross salary (ie. saving money on tax)

All your information will be kept confidential according to EEO guidelines.