Pacific Life Insurance
Senior Business Process Analyst (Group Benefits)
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Job Description
- Req#: R15921
Employer Industry: Insurance and Financial Services
Why consider this job opportunity:
- Salary up to $106,150.00
- Generous paid time off options, including Paid Time Off, Holiday Schedules, and Financial Planning Time Off
- Comprehensive benefits starting on Day 1, including Medical, Dental, Vision, and Wellbeing Reimbursement Accounts
- Opportunity for career advancement and growth within a supportive environment
- Flexible work arrangements, with the role starting remotely and transitioning to on-site
- Commitment to diversity and inclusion, fostering an authentic workplace culture
What to Expect (Job Responsibilities):
- Analyze operational workflows to identify opportunities for improved efficiency, risk management, and customer experience
- Document process bottlenecks and failure modes to target for technology and process improvement
- Collaborate with product owners and managers to define tactics for long-term improvement objectives
- Monitor and measure the success of digital transformation initiatives and adjust strategies as needed
- Communicate with stakeholders to gather feedback and ensure solutions meet their needs
What is Required (Qualifications):
- Minimum of 5 years of Group benefits experience
- Minimum of 5 years of experience in continuous improvement, operational management, process, and documentation design
- Strong understanding of business operations, process design, and process mapping
- Demonstrated ability to support third-party implementations and testing
- Experience with project management and implementation of digital solutions
How to Stand Out (Preferred Qualifications):
- Experience with straight-through processing and third-party API implementations
- Familiarity with the quoting and underwriting processes for group insurance
- Strong desire to participate in building Agile Product Management within a start-up, growth business
#Insurance #FinancialServices #CareerOpportunity #CompetitivePay #DiversityAndInclusion
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