UMass Boston
Senior Case Manager, Employee Accommodations and Absence Support (Hybrid and Remote Opportunity)
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Job Description
- Req#: 529136
Employer Industry: Higher Education
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Hybrid and remote work schedule options available
- Supportive and inclusive work environment
- Engaging role that contributes to employee satisfaction and workplace effectiveness
- Mentorship opportunities for professional development
- Participation in professional networks and training to enhance expertise
What to Expect (Job Responsibilities):
- Manage complex and sensitive employee leave and workplace accommodation cases, including ADA, FMLA, and Workers’ Compensation
- Lead the ADA interactive process from request to accommodation implementation
- Provide expert guidance and training on leave policies and legal compliance to HR partners and supervisors
- Oversee case tracking and produce detailed reports on leave activity and compliance
- Collaborate on cross-departmental projects aimed at improving absence management systems and employee experiences
What is Required (Qualifications):
- Bachelor’s Degree with 4 years of progressively responsible experience in human resources, disability management, or a related field
- In-depth knowledge and experience with FMLA, ADA, PFML, and Workers’ Compensation laws
- Proven ability to manage complex cases involving sensitive legal and medical issues
- Strong consultation, training, and interpersonal skills with the ability to collaborate across diverse stakeholder groups
- Proficiency with HRIS, case management systems, data analytics, and Microsoft Office applications
How to Stand Out (Preferred Qualifications):
- Experience in a unionized, higher education, or public sector environment
- ADA Coordinator Training Certification (ACTCP) or equivalent credential
- Experience conducting workplace assessments and developing reasonable accommodations
- Leadership or mentoring experience within HR or disability management teams
#HigherEducation #EmployeeAccommodations #CareerOpportunity #RemoteWork #ProfessionalDevelopment
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The oceanfront campus is minutes from downtown Boston and nationally recognized as a student-centered urban public research university.
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