Remote Jobs
Senior Customer Service Associate (Claims, Remote)
7 days agoWhat's your preference?
Job Description
- Req#: R-121528
Employer Industry: Insurance Operations
Why consider this job opportunity:
- Salary up to $71,800
- Opportunity for yearly bonus potential at every level
- Comprehensive benefits package including medical, dental, vision, and life insurance
- 401(k) plan with company match and company-funded pension plan
- Flexible remote work arrangement with support for work-life balance
- Access to career development resources and educational benefits
What to Expect (Job Responsibilities):
- Manage a book of pending claims to ensure timely payments through effective time management
- Process decisions on claims using claim management systems and approve or deny claim payments
- Conduct investigations and gather supporting documentation from various sources for claim decisions
- Correspond with claimants and other parties involved throughout the life of a claim
- Prioritize work to meet performance standards and complete other assigned duties
What is Required (Qualifications):
- Bachelor's degree or equivalent military experience preferred
- 2 to 5 years of claims management experience preferred
- Strong customer focus with the ability to empathize with customers
- Excellent oral and written communication skills
- Ability to analyze data on claims and make appropriate decisions
How to Stand Out (Preferred Qualifications):
- Proven self-motivation skills with the ability to excel in a team environment
- Strong problem-solving, strategic thinking, and analytical skills
- Excellent time management and organizational skills
- Ability to work overtime based on work volumes
#InsuranceOperations #ClaimsExaminer #RemoteWork #CareerDevelopment #InsuranceBenefitsAbout the company
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