Flywire

Senior Customer Success Manager, B2B


PayCompetitive
LocationRemote
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: BF-RMB-1333
      Employer Industry: Global Payments Enablement and Software Company

      Why Consider this Job Opportunity:
      - Competitive compensation, including Restricted Stock Units
      - Opportunity for career advancement and growth within the organization
      - Dynamic and global team with a collaborative work environment
      - Chance to make a meaningful impact on client success and satisfaction
      - Wellbeing programs and benefits, including mental health support and wellness classes
      - Work with brilliant people and be part of a company with a unique culture

      What to Expect (Job Responsibilities):
      - Own strategic relationships with Flywire clients
      - Lead customers through the onboarding process and provide ongoing support
      - Manage the renewal process and conduct quarterly business reviews
      - Identify and execute opportunities to increase client investment with Flywire
      - Collect product feedback and influence the roadmap for B2B customers

      What is Required (Qualifications):
      - B.S. or M.S. in Business Administration (or equivalent)
      - 5+ years of relevant sales, consulting, or customer-facing experience
      - Experience working in highly collaborative environments
      - Demonstrated experience working in a fast-paced startup environment
      - Ability to manage projects, work to deadlines, and prioritize competing demands

      How to Stand Out (Preferred Qualifications):
      - Experience in a SaaS business or similar industry

      #GlobalPayments #CareerOpportunity #CustomerSuccess #CollaborativeEnvironment #WellbeingPrograms

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Flywire ensures high-value payments are delivered fast and friction-free so organizations can deliver on their customers’ most important moments.

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