LifeWorks
Senior Customer Success Manager - TELUS Health (US REMOTE)
PayCompetitive
LocationKansas City/Missouri
Employment typeFull-Time
This job is now closed
Job Description
- Req#: R-15210
Employer Industry: Health and Wellness Solutions
Why Consider this Job Opportunity:
- Opportunity for career advancement and growth within the organization
- Competitive salary up to $90,000
- Remote work flexibility located anywhere in the USA
- Supportive and collaborative work environment
- Chance to make a significant impact on client success and well-being
- Access to high-quality well-being support and resources
What to Expect (Job Responsibilities):
- Retain, grow, and manage TELUS Health's large account portfolios
- Demonstrate a consultative client approach and build strong relationships with clients
- Analyze and interpret data to recommend solutions for workplace health issues
- Assist with escalations and solution planning
- Manage account profitability and collaborate with various teams for positive impact
What is Required (Qualifications):
- 5-7 years of experience in Account Management, Success Management, or similar role
- Experience providing premium service to C-level clients
- Understanding of Employee Assistance, Wellness, Mental Health, and Human Capital Management market
- Strong consultative approach to problem-solving and project management
- Proficiency with essential tools such as laptops, email, Office apps, smartphones, and CRM applications
How to Stand Out (Preferred Qualifications):
- Excellent oral and written communication skills in Spanish
- Previous experience with HR, Wellness programs, and/or EAP
- Availability for occasional in-person client meetings
#HealthAndWellness #RemoteWorkOpportunity #CareerAdvancement #CompetitiveSalary #EmployeeWellBeing
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
LifeWorks, formerly known as Morneau Shepell, is a human resources services and technology company headquartered in Toronto, Ontario, Canada.