Danaher - Global
Senior Customer Technical Support Specialist - REMOTE - 2nd shift
This job is now closed
Job Description
- Req#: DANAGLOBALR1299079EXTERNALENGLOBAL
Employer Industry: Life Sciences and Diagnostics
Why consider this job opportunity:
- Salary up to $40.00 per hour
- Eligible for bonus/incentive pay
- Comprehensive benefits package, including medical/dental/vision insurance and 401(k)
- Opportunity for career advancement and professional development
- Flexible remote work arrangement available
- Work in a collaborative environment that values innovation and impact
What to Expect (Job Responsibilities):
- Provide technical support to customers via phone, email, and video conferencing
- Resolve complex and routine hardware, software, and assay-related issues
- Mentor peers and assist with routine troubleshooting
- Distinguish between hardware, reagent, and software issues to facilitate resolutions
- Work weekends as required to support a 24/7 customer service environment
What is Required (Qualifications):
- Associate, vocational, or equivalent degree in biology, clinical lab science, biomedical engineering, electrical engineering, or chemistry
- Minimum of 3+ years of lab or field experience
- Ability to clearly articulate instructions and solutions over the phone and via email
- Willingness to work weekends
- Strong technical knowledge and problem-solving skills
How to Stand Out (Preferred Qualifications):
- Experience troubleshooting electromechanical instrumentation
- Background in a medical technology call center or medical laboratory
- Previous customer service experience in a related field
#LifeSciences #Diagnostics #RemoteWork #TechnicalSupport #CareerGrowth
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Danaher Corporation is an American globally diversified conglomerate with its headquarters in Washington, DC.
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