• Job Description

  Req#: B0315-24-0004?language=en&page=52&sort=publicationDateDesc

  Job summary

  Hope House Children’s Hospices have an opportunity for a Senior HR Assistant to join our team based in Oswestry. You will join us on a full-time, permanent basis. In return, our Senior HR Assistant will receive a competitive salary of £2 2,559 - £ 28,973 per annum.

  Main duties of the job

  We have a fantastic opportunity for a Senior HR Assistant to join a fast paced, forward-thinking HR Team, who have a real focus on providing excellence from recruitment and right through their employment journey.

  Your role as Senior HR Assistant will involve working collaboratively as part of the HR Team to provide a proactive and reactive, customer focused and efficient HR administration service to our staff.

  In your role as Senior HR Assistant, you will focus on the day-to-day delivery of HR administration activities, gathering information to produce high quality statistics and reports and you will thrive on efficiently coordinating all recruitment and on-boarding of new staff.

  We’re looking for a confident and personable Senior HR Assistant who will be the first point of contact via the telephone, email and in person, you will ask questions to understand problems or issues and offer support to staff in line with our HR policy and procedures.

  Friendly and calm, you will demonstrate adaptability in your approach to work and be open to new information and changing circumstances. There will be occasional travel within Shropshire, Cheshire, and North Wales to fulfil your duties.

  Please see attached documents on this vacancy for the full Senior HR Assistant Accountability Profile.

  About us

  Here at Hope House Children’s Hospices, our vision is to ensure that children affected by conditions so serious that they are not expected to reach early adulthood enjoy with their families the best quality of life – with access to specialist care and bereavement support when they need it. We are implementing our new People Strategy to ensure we have the best people to deliver Our Mission - Where No One Faces the Death of a Child alone.

  Date posted

  25 January 2024

  Pay scheme

  Other

  Salary

  £22,559 to £28,973 a year

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  JR972284OswSHA

  Job locations

  Nant Lane

  Morda

  Oswestry

  Shropshire

  SY109BX

  
  

  Job description

  Job responsibilities

  Hope House Children’s Hospices have an opportunity for a Senior HR Assistant to join our team based in Oswestry. You will join us on a full-time, permanent basis. In return, our Senior HR Assistant will receive a competitive salary of £2 2,559 - £ 28,973 per annum.

  Here at Hope House Children’s Hospices, we are implementing our new People Strategy to ensure we have the best people to deliver Our Mission - Where No One Faces the Death of a Child alone.

  About the Senior HR Assistant role :

  We have a fantastic opportunity for a Senior HR Assistant to join a fast paced, forward-thinking HR Team, who have a real focus on providing excellence from recruitment and right through their employment journey.

  Your role as Senior HR Assistant will involve working collaboratively as part of the HR Team to provide a proactive and reactive, customer focused and efficient HR administration service to our staff.

  In your role as Senior HR Assistant, you will focus on the day-to-day delivery of HR administration activities, gathering information to produce high quality statistics and reports and you will thrive on efficiently coordinating all recruitment and on-boarding of new staff.

  We’re looking for a confident and personable Senior HR Assistant who will be the first point of contact via the telephone, email and in person, you will ask questions to understand problems or issues and offer support to staff in line with our HR policy and procedures.

  Friendly and calm, you will demonstrate adaptability in your approach to work and be open to new information and changing circumstances. There will be occasional travel within Shropshire, Cheshire, and North Wales to fulfil your duties.

  We are looking for a Senior HR Assistant who:

  • Is organised, resilient, curious, reliable, and analytical
  • Is a confident communicator with excellent verbal and written skills
  • Has knowledge and understanding of the employee life cycle and the associated administrative tasks
  • Is dynamic and can handle the admin tasks of multiple recruitment campaigns and competing demands
  • Has experience of working within a HR function

  About us:

  By joining Team Hope House & Ty Gobaith, you will be helping your communities and in return for this, we make a real commitment to your career, health, and wellbeing. We will support you by offering:

  • Great career development and progression opportunities
  • Protected time to complete mandatory training
  • NHS Pension scheme and excellent organisational pension scheme
  • Flexible working, part time, flexible and hybrid working
  • Up to 33 days annual leave (increasing with long service up to 38 days)
  • Wellbeing leave
  • Extensive Health and Wellbeing support and resources
  • Staff Counselling through Health Assured
  • Practical support with your work through Access to Work
  • Discounted gym membership
  • Discounts from large national retailers to local businesses through Blue Light Card
  • Medicash Healthcare Cash Plan including dental treatment, optical care as well as a range of other healthcare treatments covered
  • Salary sacrifice bikes up to £1200
  • Free car parking at our hospice sites
  • Free flu vaccination every year

  And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that will help you meet like-minded people.

  Closing date: Sunday 11th February

  Interview date: Friday 16th February

  If you have what it takes to be our Senior HR Assistant, then please click ‘apply’ now! We are welcoming informal discussions with our HR Manager, Claire Lewis, contact us on 01691 679679. We’d love to hear from you!

  Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people, and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.

  Job description

  Job responsibilities

  Hope House Children’s Hospices have an opportunity for a Senior HR Assistant to join our team based in Oswestry. You will join us on a full-time, permanent basis. In return, our Senior HR Assistant will receive a competitive salary of £2 2,559 - £ 28,973 per annum.

  Here at Hope House Children’s Hospices, we are implementing our new People Strategy to ensure we have the best people to deliver Our Mission - Where No One Faces the Death of a Child alone.

  About the Senior HR Assistant role :

  We have a fantastic opportunity for a Senior HR Assistant to join a fast paced, forward-thinking HR Team, who have a real focus on providing excellence from recruitment and right through their employment journey.

  Your role as Senior HR Assistant will involve working collaboratively as part of the HR Team to provide a proactive and reactive, customer focused and efficient HR administration service to our staff.

  In your role as Senior HR Assistant, you will focus on the day-to-day delivery of HR administration activities, gathering information to produce high quality statistics and reports and you will thrive on efficiently coordinating all recruitment and on-boarding of new staff.

  We’re looking for a confident and personable Senior HR Assistant who will be the first point of contact via the telephone, email and in person, you will ask questions to understand problems or issues and offer support to staff in line with our HR policy and procedures.

  Friendly and calm, you will demonstrate adaptability in your approach to work and be open to new information and changing circumstances. There will be occasional travel within Shropshire, Cheshire, and North Wales to fulfil your duties.

  We are looking for a Senior HR Assistant who:

  • Is organised, resilient, curious, reliable, and analytical
  • Is a confident communicator with excellent verbal and written skills
  • Has knowledge and understanding of the employee life cycle and the associated administrative tasks
  • Is dynamic and can handle the admin tasks of multiple recruitment campaigns and competing demands
  • Has experience of working within a HR function

  About us:

  By joining Team Hope House & Ty Gobaith, you will be helping your communities and in return for this, we make a real commitment to your career, health, and wellbeing. We will support you by offering:

  • Great career development and progression opportunities
  • Protected time to complete mandatory training
  • NHS Pension scheme and excellent organisational pension scheme
  • Flexible working, part time, flexible and hybrid working
  • Up to 33 days annual leave (increasing with long service up to 38 days)
  • Wellbeing leave
  • Extensive Health and Wellbeing support and resources
  • Staff Counselling through Health Assured
  • Practical support with your work through Access to Work
  • Discounted gym membership
  • Discounts from large national retailers to local businesses through Blue Light Card
  • Medicash Healthcare Cash Plan including dental treatment, optical care as well as a range of other healthcare treatments covered
  • Salary sacrifice bikes up to £1200
  • Free car parking at our hospice sites
  • Free flu vaccination every year

  And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that will help you meet like-minded people.

  Closing date: Sunday 11th February

  Interview date: Friday 16th February

  If you have what it takes to be our Senior HR Assistant, then please click ‘apply’ now! We are welcoming informal discussions with our HR Manager, Claire Lewis, contact us on 01691 679679. We’d love to hear from you!

  Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people, and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.

  Person Specification

  Knowledge

  Essential

  • The essential knowledge that you will require for this role includes
  • Microsoft Outlook, Word, and Excel
  • A working knowledge of databases
  • Knowledge of office procedures, invoicing and GDPR
  • Knowledge of the employee lifecycle and where the Senior HR Assistant work sits within it
  • Knowledge of identifying, attracting, and recruiting to get the right people for the organisation
  • Knowledge of using data about people, how to collect, clean and organise data, interpret basic people data
  • Knowledge of the principles of fair and objective assessment of job applications
  • Knowledge of the different types of workers and working arrangements
  • Understand what employer brand is and why its important

  Desirable

  • Basic HR / employment law (Desirable)

  Skills

  Essential

  • The key skills you will require for this role include:
  • Accurate and thorough database inputting and reporting skills
  • Excellent organisational and multitasking skills
  • Outstanding verbal and written communication skills
  • Working with sensitive and confidential information
  • Build trust by role-modelling ethical behaviour
  • Professional courage and influence, contributing views and opinions clearly
  • Handle difficult situations calmly and contribute to achieving positive outcomes
  • Demonstrate curiosity and making the most of opportunities to learn, improve and innovate

  Desirable

  • Excel V look up and pivot tables

  Qualifications

  Essential

  • The qualifications that are key for this role include
  • GCSEs grade C in English and Maths or equivalent NVQ level 2 in Business Administration or a related subject

  Desirable

  • CIPD Foundation Level Pathway in HR or L&D (Desirable)

  Competencies

  Essential

  • The Competencies - behaviours - that are critical in this role include
  • Writing and Reporting - Writes clearly, succinctly, and correctly; writes convincingly in an engaging and expressive manner; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience.
  • Working with People - Demonstrates an interest in and understanding of others; adapts to the team and builds team spirit; recognises and rewards the contribution of others; listens, consults others, and communicates proactively; supports and cares for others; develops and openly communicates self-insight.
  • Planning and Organising - Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; manages time effectively; identifies and organises resources needed to accomplish tasks; monitors performance against deadlines and milestones.
  • Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical, and orderly way, consistently achieves project goals.

  Person Specification

  Knowledge

  Essential

  • The essential knowledge that you will require for this role includes
  • Microsoft Outlook, Word, and Excel
  • A working knowledge of databases
  • Knowledge of office procedures, invoicing and GDPR
  • Knowledge of the employee lifecycle and where the Senior HR Assistant work sits within it
  • Knowledge of identifying, attracting, and recruiting to get the right people for the organisation
  • Knowledge of using data about people, how to collect, clean and organise data, interpret basic people data
  • Knowledge of the principles of fair and objective assessment of job applications
  • Knowledge of the different types of workers and working arrangements
  • Understand what employer brand is and why its important

  Desirable

  • Basic HR / employment law (Desirable)

  Skills

  Essential

  • The key skills you will require for this role include:
  • Accurate and thorough database inputting and reporting skills
  • Excellent organisational and multitasking skills
  • Outstanding verbal and written communication skills
  • Working with sensitive and confidential information
  • Build trust by role-modelling ethical behaviour
  • Professional courage and influence, contributing views and opinions clearly
  • Handle difficult situations calmly and contribute to achieving positive outcomes
  • Demonstrate curiosity and making the most of opportunities to learn, improve and innovate

  Desirable

  • Excel V look up and pivot tables

  Qualifications

  Essential

  • The qualifications that are key for this role include
  • GCSEs grade C in English and Maths or equivalent NVQ level 2 in Business Administration or a related subject

  Desirable

  • CIPD Foundation Level Pathway in HR or L&D (Desirable)

  Competencies

  Essential

  • The Competencies - behaviours - that are critical in this role include
  • Writing and Reporting - Writes clearly, succinctly, and correctly; writes convincingly in an engaging and expressive manner; avoids the unnecessary use of jargon or complicated language; writes in a well-structured and logical way; structures information to meet the needs and understanding of the intended audience.
  • Working with People - Demonstrates an interest in and understanding of others; adapts to the team and builds team spirit; recognises and rewards the contribution of others; listens, consults others, and communicates proactively; supports and cares for others; develops and openly communicates self-insight.
  • Planning and Organising - Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; manages time effectively; identifies and organises resources needed to accomplish tasks; monitors performance against deadlines and milestones.
  • Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical, and orderly way, consistently achieves project goals.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Hope House Children’s Hospices

  Address

  Nant Lane

  Morda

  Oswestry

  Shropshire

  SY109BX

  
  

  Employer's website

  https://www.hopehouse.org.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Hope House Children’s Hospices

  Address

  Nant Lane

  Morda

  Oswestry

  Shropshire

  SY109BX

  
  

  Employer's website

  https://www.hopehouse.org.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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