This job is now closed
Job Description
- Req#: 20445
Title: Senior It Analyst/Programmer - 35770823
Duration: 12 months +
Location: REMOTE
Scope:
With appropriate training from unit technical staff, resource will perform daily triaging and resolution of incoming ServiceNow tickets submitted against applications supported by the Image Management Systems unit.
Requirements:
-Significant experience in systems analysis; ability to apply proven problem-solving skills, work independently and efficiently, and stay focused on the issues at hand.
-Communicates clearly, has experience working directly with customers, and is able to represent the standards and interests of the unit.
-Healthcare IT experience desired
100% remote; equipment will be provided
Scope:
With appropriate training from unit technical staff, resource will perform daily triaging and resolution of incoming ServiceNow tickets submitted against applications supported by the Image Management Systems unit.
Requirements:
-Significant experience in systems analysis; ability to apply proven problem-solving skills, work independently and efficiently, and stay focused on the issues at hand.
-Communicates clearly, has experience working directly with customers, and is able to represent the standards and interests of the unit.
-Healthcare IT experience desired
100% remote; equipment will be provided
Responsible for the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across Mayo Clinic. In conjunction with more senior technical staff, develops proposals that consider alternatives and business case, and gains needed institutional approvals. Evaluates alternative approaches and presents recommendations to teams and unit leadership. Regularly reviews applications and makes modifications and/or updates to ensure currency and functionality within established environment. Maintains and supports multiple systems or complex software applications and their associated hardware at multiple Mayo Clinic sites. Produces and maintains documentation such as system requirements, designs, resource inventories, and plans. Provides technical and project leadership to other staff members, demonstrates initiative, and works independently as needed to accomplish responsibilities. Works effectively across departmental organizations gaining consensus of stakeholders. May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. Acts as a liaison to Mayo departments and vendors to adequately support the division's computing systems. Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership. May be required to provide 24/7 on-call support.About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.