• Job Description

  Req#: REF1960T
  Employer Industry: Technology and Recruitment Solutions
  
  Why consider this job opportunity:
  - Opportunity for career advancement and growth within the organization
  - Competitive salaries and a remote-friendly work culture
  - Strong focus on employee well-being, with recognition for work-life balance and diversity
  - Engaging and inclusive work environment that fosters collaboration and empowerment
  - Chance to work on diverse IT projects and contribute to the security of a global technology environment
  
  What to Expect (Job Responsibilities):
  - Resolve complex hardware, OS, software, and SaaS issues for employees to ensure a high-quality user experience
  - Administer identity management systems for user onboarding, authentication, and access rights
  - Configure, maintain, and secure the company Mac fleet, including updates and endpoint protection
  - Collaborate with Cyber Security and Information Security Teams on endpoint security and periodic access reviews
  - Drive the successful delivery of IT projects, from operational improvements to strategic initiatives
  
  What is Required (Qualifications):
  - At least 3 years of relevant experience in an IT Support role
  - Strong troubleshooting skills for macOS or Windows, and common SaaS/business applications
  - Hands-on experience with Google Workspace or Microsoft Entra ID
  - Practical experience with an MDM solution (e.g., Mosyle, Jamf, Intune, or similar)
  - Proficient in English, both written and spoken, with the ability to explain technical topics simply
  
  How to Stand Out (Preferred Qualifications):
  - Apple Certified IT Professional
  - Apple Certified Support Professional
  - ITIL V4 Foundation certification
  - AZ-900 & MS-900 certifications
  
  #Technology #ITSupport #CareerGrowth #RemoteWork #DiversityAndInclusion
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  SmartRecruiters’ Talent Acquisition Suite is used by high-performance organizations for making the best hires. It has full functionality for recruitment marketing and collaborative hiring built on a modern cloud platform with an open marketplace for 3rd party recruitment services. Unlike the first generation applicant tracking systems it replaces, SmartRecruiters provides an amazing candidate experience, hiring managers actually want to use the product, and recruiters love us because we make their jobs easier. Companies like Visa, Skechers, Kelly Services, and Equinox use SmartRecruiters to make recruiting a competitive advantage.

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