Discover

Senior Loan Specialist


PayCompetitive
LocationPhoenix/Arizona
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R29912
      Discover. A brighter future.
      With them, you'll do meaningful work from Day 1. Their collaborative culture is built on three core behaviors: They Play to Win, They Get Better Every Day & They Succeed Together. And they mean it — they want candidates to grow and make a difference at one of the world's leading digital banking and payments companies. They value what makes each individual unique so that they have an opportunity to shine.

      Build your future, while being the reason millions of people find a brighter financial future with the employer.

      What You'll Do:
      - Handle communication with customers and perform a variety of functions focused on completing applications for applicants.
      - Proactively sell the loan to the customer along with other benefits during communication.
      - Ensure that all portions of the application are accurate to help identify and eliminate potential risks for business.
      - Help drive applications to completion to increase receivables.

      How You'll Do It:
      - Communicate with customers on loan acquisition calls.
      - Provide customers with consultative sales-based conversations. Sell the features and benefits of the loan.
      - Facilitate components of the credit application process including, but not limited to, identity verification, judgmental review, negotiation of loan terms, applicant agreement of loan offer, and completion of the loan application.

      Qualifications You'll Need:
      The Basics:
      - 2+ years of experience in Customer Service, Sales, or a related field.

      Bonus Points If You Have:
      - 2+ years of experience in Sales.
      - A quiet workspace.
      - Internet service with a minimum speed of 5mbps.
      - Personal smartphone or a tablet.

      Compensation:
      The base pay for this position generally ranges between $17.99 to $25.90. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

      Benefits:
      - Paid Parental Leave.
      - Paid Time Off.
      - 401(k) Plan.
      - Medical, Dental, Vision, & Health Savings Account.
      - STD, Life, LTD and AD&D.

      Additional Information:
      All employer employees place customers at the very center of their work. To deliver on their promises to customers, each employee contributes every day to a culture that values compliance and risk management.

      The employer is committed to a diverse and inclusive workplace. The employer is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)
  • About the company

      Discover is a credit card brand issued primarily in the United States.