• Job Description

  Req#: R28597

  Job Title

  Senior Manager Engineering

  Business Environment

  The Travel Records Data Capabilities department is a key organizational unit within the TSI-TSR-TRD division. It plays an important role in managing and evolving data capabilities related to Amadeus Reservations, with a clear focus on data governance for all Reservation domains, security, innovation, and collaboration across Business Units (BUs).

  It is composed of 3 teams in Nice (Bel Air):

  • The Reservation BI Platform team, responsible for Reservation Data governance and the security framework in the Amadeus Data Mesh, supporting Airline, Distribution, and Hospitality teams in the use of our data. The team also works closely with the GSOC Chief Information Security Officer (CISO) organization to provide and grow a new business of a fraud detection service for airlines.

  • The Reservation BI Solutions team, responsible for building the Amadeus Fraud Detection Platform (Neloma).

  • The Publisher team, responsible for sending Passenger Name Record (PNR) data to external customers (Airlines, Travel Agencies) and many internal customers (Billing, DIH, OrMS, Inventory…).

  And 1 team in Bogotá:

  • The Push to Customs and Publisher Implementations team, closely aligned with the Publisher team and focused on the feeds sent to worldwide customs.

  Main Responsibilities

  The Senior Manager will be responsible for guiding and supporting the Travel Record Data Capabilities teams.

  This role involves thoughtful resource planning across different trains (Creation Platform, Airline, and Distribution).

  As the department manages many cross-functional products and solutions, there will be a strong focus on collaboration and shared decision-making with different BUs. The Senior Manager will work with various BUs (Airline, Distribution, Hospitality, Creation Platform, CISO, and Legal division) to support business decisions and achieve organizational goals.

  As the field of Artificial Intelligence (AI) continues to evolve, and the department is actively involved in managing AI-related solutions, the Senior Manager will also explore future opportunities with the teams.

  Familiarity with the Amadeus ecosystem of products, platforms, and solutions is helpful but not required.

  Key Accountabilities

  People Management

  • Oversee a full set of people management activities including recruitment, compensation planning, and career development

  • Support and guide team members in developing their capabilities

  • Conduct regular performance evaluations and provide constructive feedback

  • Define objectives for managers and staff to achieve better results for Amadeus

  • Monitor progress and ensure alignment with department and company goals

  Delivery

  • Coordinate the allocation of resources across different trains

  • Ensure the efficient use of resources to meet project deadlines and objectives

  • Collaborate with teams on business prioritization (BO role)

  Business Development

  • Work with other departments in large-scale decision-making processes

  • Build knowledge and capabilities in fraud detection for our customers and advocate for the funding of innovative solutions

  • Enhance and expand our data governance model and security framework to other data domains

  Qualifications

  • Experience in a management role

  • Ability to guide and support diverse teams

  • Strong organizational skills

  • Experience collaborating with cross-functional teams

  • Effective communication and interpersonal skills

  Number of direct reports: 4 managers and 4 individual contributors
  Total number of reports: 60 people

  What we can offer you ?

  ? A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

  ? A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

  ? Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

  ? A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

  ? A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

  ? A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

  ? A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

  ? A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

  How do we hire?

  • Online application: Submit your online application and our Talent Acquisition team will get in touch if your skills match the role.

  • Phone Interview: We'll get to know each other with a short casual conversation. You'll also have the chance to ask questions.

  • Online Testing: Depending on the role you applied for, you may have to do some online tests.

  • Interviews: First, you'll meet one of our talent teams. Then you'll have an interview with a member or members of the team you're looking to join.

  • Offer: Our Talent team will make you a job offer and welcome you to your new role with us.

  • Join our global team: Where you can develop your skills and build an international career that matters.

  100% of the people we’ve recruited started by applying. Take a chance!

  #LI-EMEA

  Diversity & Inclusion

  Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

  Amadeus endeavors to make https://jobs.amadeus.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process for Amadeus France, please contact us at accommodations.france@amadeus.com . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

• About the company

  Amadeus IT Group, SA is a major Spanish IT provider for the global travel and tourism industry.

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