• Job Description

  Req#: C9426-25-0223?language=en&page=361&sort=publicationDateDesc

  Job summary

  We have an exciting opportunity to join team QEH as a Senior Medical Secretary.

  As Senior Medical Secretary, you will provide an efficient, confidential and reliable service to specialty teams. This will include administrative and secretarial support to enable the provision of patient care and specialty services. Good communication skills essential to ensure a proficient, high quality service for patients and clinicians. You will be expected to work as part of a Specialist Team and will report to the Medical Secretary Manager and Deputy Manager.

  If this role fits your profile then we would love to have you as part of our team.

  ***PLEASE NOTE: When sufficient qualified applicants have been received this post will be closed***

  Main duties of the job

  You will provide full secretarial support to a specific Consultant and his/her team within the Medical Secretariat, largely working on your own initiative.

  You will liaise with the other medical secretaries and colleagues in the team to ensure a smooth transference of information within the service.

  You should be well organised and used to dealing with the public, ensuring confidentiality, efficiency and politeness.

  You mustbe able to prioritiseyour own workload.

  A sound knowledge of audio typing and medical terminology is desirable for the post. Experience of the Patient Centre system in accordance with Trust procedures. Assist in a timely way the co-ordination of care pathways (full training will be given).

  You will be required to work to a very high standard, as would be expected of a Senior Medical Secretary.

  About us

  There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital to open and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

  Details

  Date posted

  03 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 4

  Salary

  £26,530 to £29,114 a year per annum pro rata

  Contract

  Permanent

  Working pattern

  Part-time, Job share

  Reference number

  426-842-25CR

  Job locations

  The Queen Elizabeth Hospital

  Gayton Road

  King's Lynn

  PE30 4ET

  
  

  Job description

  Job responsibilities

  Please see attached Job Description and Person Specification for further information about this role.

  Job description

  Job responsibilities

  Please see attached Job Description and Person Specification for further information about this role.

  Person Specification

  Qualifications/training and professional development

  Essential

  • Educated to GCSE grade C or above (or equivalent) in literacy and numeracy.
  • NVQ level 3 in administration or equivalent experience or RSA level III or able to demonstrate equivalent skill (proficient and accurate audio typing skills (minimum 60 wpm).

  Desirable

  • Audio typing trained
  • Knowledge of Medical terminology
  • Knowledge of word - auto text and auto correct

  Experience

  Essential

  • Demonstrate an understanding of customer/patient care/ability to work with sensitive and confidential information.
  • Secretarial experience in a hospital/medical office environment
  • IT experience of using Microsoft Office packages

  Desirable

  • Knowledge and understanding of the Data Protection Act
  • Knowledge of Patient Centre system

  Skills, abilities, and knowledge

  Essential

  • Commitment to self development
  • Good written and verbal communication skills with a good command and understanding of English, punctuation and grammar
  • Ability to work quickly and accurately, and use own judgement and initiative when required

  Person Specification

  Qualifications/training and professional development

  Essential

  • Educated to GCSE grade C or above (or equivalent) in literacy and numeracy.
  • NVQ level 3 in administration or equivalent experience or RSA level III or able to demonstrate equivalent skill (proficient and accurate audio typing skills (minimum 60 wpm).

  Desirable

  • Audio typing trained
  • Knowledge of Medical terminology
  • Knowledge of word - auto text and auto correct

  Experience

  Essential

  • Demonstrate an understanding of customer/patient care/ability to work with sensitive and confidential information.
  • Secretarial experience in a hospital/medical office environment
  • IT experience of using Microsoft Office packages

  Desirable

  • Knowledge and understanding of the Data Protection Act
  • Knowledge of Patient Centre system

  Skills, abilities, and knowledge

  Essential

  • Commitment to self development
  • Good written and verbal communication skills with a good command and understanding of English, punctuation and grammar
  • Ability to work quickly and accurately, and use own judgement and initiative when required

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  The Queen Elizabeth Hospital King's Lynn NHSFT

  Address

  The Queen Elizabeth Hospital

  Gayton Road

  King's Lynn

  PE30 4ET

  
  

  Employer's website

  https://www.qehkl.nhs.uk (Opens in a new tab)

  Employer details

  Employer name

  The Queen Elizabeth Hospital King's Lynn NHSFT

  Address

  The Queen Elizabeth Hospital

  Gayton Road

  King's Lynn

  PE30 4ET

  
  

  Employer's website

  https://www.qehkl.nhs.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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