• Job Description

  Req#: 1161010
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  About Us
  Brigham and Women's Harbor Medical Associates, a member of Mass General Brigham Medical Group, is a multispecialty, primary care practice with more than 65 physicians. We have several offices across the South Shore and are affiliated with Brigham and Women's Hospital, Dana-Farber Brigham Cancer Center, and South Shore Hospital.
  We believe that patient care comes first. Our physicians, nurse practitioners, physician assistants, nurses, and support staff recognize the importance of prompt, expert, and compassionate care for patients whose needs span from general health maintenance to treatment for complex medical problems.
  Our Team
  Brigham and Women’s Health Care Center in Pembroke is a multi-level facility spanning 30,000 square feet. Located at 15 Corporate Park Drive, the center includes primary care/family medicine (all ages), obstetrics and gynecology, as well as a multi-specialty clinic (orthopedics, cardiology pulmonary, vascular, neurosurgery, endocrinology, general surgery, gastroenterology, and urology).
  Are you ready to bring your talent to this team and join us in moving community-based ambulatory care forward?
  The Opportunity
  We are seeking a full-time, 40-hour Senior Practice Assistant to support our multispecialty building onsite Monday through Friday, from 9:00am to 5:30pm.
  Dedicated to administrative support, Senior Practice Assistant serves as a leader to our Practice Assistants and ensure that teams are delivering the highest quality experience that exceeds our patients' expectations. Responsibilities, in collaboration with the Practice Coordinator, include daily oversight of the department and its staff, check in, check out, call center, monitoring provider schedules, and serving as the first point of contact for patient appointments. The Senior Practice Assistant will also be trained as an Epic Super User, as it pertains to the practice assistant role.
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  Qualifications
  We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting! Whether you are seeking to gain more experience in the healthcare industry, grow your administrative career or a proven healthcare professional seeking a new challenge, the Senior Practice Assistant role is the opportunity for you.
  • • High school diploma or equivalent required. Associates degree or higher strongly preferred.
    • Minimum 3 years experience in a related role required.
    • At least one year experience in the health care field preferred.
    • Demonstrated leadership experience required.
    • Prior supervisory experience preferred.
    • Must have the ability to multitask, have excellent computer skills and be able to work in a fast-paced environment.
    • Must be detail-oriented and have exceptional interpersonal and customer service skills.
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  Brigham and Women’s Physicians Organization is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, genetic information, military service, or other protected status.
  
  BWH Pembroke (BWHPembroke)
  15 Corporate Park Drive
  Pembroke, 02359
  
  

• About the company

  Mass General Brigham is a Boston-based non-profit hospital and physicians network that includes Brigham and Women's Hospital and Massachusetts General Hospital, two of the nation's most prestigious teaching institutions.

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