Cognizant
Senior Process Executive-Voice - (Job Number: 00056325521)
This job is now closed
Job Description
- Req#: 2129353
- Focusing on processing activities that will improve efficiency and cycle time
- Participates in process improvement activities to ensure productive and successful business relationships.
- Promote and foster account relationships with various physicians.
- Builds relationships with office staff to facilitate document collection
- Captures physician charts, labs, notes or letters of medical necessity necessary to receive Insurance approval.
- Sets shipment/order processing expectations with physicians
- Partners with physicians to appeal rejected submissions for prior authorizations.
- Guides physician in the order processing of our products
- Promote and foster account relationships with various insurance companies.
- Works within a defined level of authority to obtain verification of insurance benefits for Diabetes patients to provide potential patients with Medtronic Diabetes solutions, products, discounts, and pricing.
- Serves as a customer advocate with payers
- Guides payers to a level of understanding with insurance plans
- Good English communication skills, working knowledge and familiarity in communicating with US customers and ability to initiate small talk
- Bachelor's Degree Graduate / Senior High School graduate / Completed 2 years in college without back subjects / any 2 year vocational course
- Amenable to work on flexible schedules as required
- Must be willing to work onsite in McKinley Hills Taguig.
!*!Responsibilities:
The Diabetes Processing Rep will act as a patient account relationship representative responsible for:
Qualifications
Technical Skills
SNo Primary Skill Proficiency Level * Rqrd./Dsrd. 1 Speaking English PL1 Desired Domain Skills
SNo Primary Skill Proficiency Level * Rqrd./Dsrd. 1 Customer Service-LS PL1 Required * Proficiency Legends
Proficiency Level Generic Reference PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels. PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects. PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects. PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill. About the company
Cognizant is a multinational technology company that provides business consulting, information technology and outsourcing services.
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