• Job Description

  Req#: JR-2500780

  About GlobalFoundries:

  GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.
  
  Summary of Role:
  We are seeking an experienced Senior Product Owner to lead strategic CRM initiatives focused on enhancing our sales processes within Microsoft Dynamics 365 CRM. This role demands deep expertise in sales process design, CRM systems, and stakeholder engagement. You will own the product backlog, drive the roadmap, and collaborate across functions to ensure that CRM enhancements align with key business goals and deliver measurable value.
  
  Essential Responsibilities:

  • Own and manage the CRM product backlog , ensuring alignment with sales and business priorities.

  • Write, prioritize, and refine high-quality user stories, acceptance criteria, and process workflows .

  • Lead discussions with sales leadership and frontline teams to identify pain points and improvement opportunities.

  • Partner with developers, QA, and business analysts to deliver scalable, user-friendly CRM enhancements.

  • Guide UAT and release readiness , ensuring business adoption and smooth deployment.

  • Analyze post-release results and iterate on features to continually optimize the sales process.

  • Contribute to CRM roadmap development , identifying opportunities for innovation, automation, and integration.

  Other Responsibilities:

  Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs.
  
  Required Qualifications:

  • 5–8+ years of experience in Product Ownership or Business Analysis with a focus on Dynamics 365 CRM and sales operations .

  • Deep understanding of B2B/B2C sales processes , pipeline management, forecasting, and reporting.

  • Proven success in owning and delivering complex CRM features end-to-end.

  • Strong command of Agile practices , with hands-on experience in backlog management and cross-functional team leadership.

  • Excellent stakeholder management, communication, and decision-making skills.

  • Experience working with Power Platform, Power Automate, or Power BI is a strong plus.

  Preferred Qualifications:

  • Experience integrating CRM with other platforms (e.g., CLM, ERP, CPQ).

  • Strong familiarity with change management and user adoption strategies .

  Expected Salary Range

  $119,300.00 - $225,900.00

  The exact Salary will be determined based on qualifications, experience and location.

  If you need a reasonable accommodation for any part of the employment process, please contact us by email at usaccommodations@gf.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

  An offer with GlobalFoundries is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.

  GlobalFoundries is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential. GlobalFoundries goal of excellence in business necessitates the attraction and retention of highly qualified people. Artificial barriers and stereotypic biases detract from this objective and may be illegally discriminatory.

  All policies and processes which pertain to employees including recruitment, selection, training, utilization, promotion, compensation, benefits, extracurricular programs, and termination are created and implemented without regard to age, ethnicity, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, sexual orientation, gender identity or expression, veteran status, or any other characteristic or category specified by local, state or federal law

• About the company

  GlobalFoundries Inc. is an American semiconductor foundry headquartered in Malta, New York, United States.

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