• Job Description

  Req#: R0204004

  Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
  
  Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

  
  Requisition Job Description

  Position Summary
  We are looking for a motivated Site Reliability Engineer L2 with a focus on Google Data Platform Services to join our dynamic Production data support team. The ideal candidate will be instrumental in maintaining and improving the reliability and performance of our data platforms, specifically those hosted on GCP. You will be involved in monitoring system health, responding to incidents, and contributing to initiatives that enhance the stability and scalability of our data services.
  Key Responsibilities:
  Monitor the health and performance of data services on GCP, including BigQuery, DataProc, Cloud Storage, and other related services.
  Respond to and resolve L2 incidents efficiently while escalating more complex issues to senior team members.
  Contribute to the development and implementation of automation scripts and tools for routine maintenance tasks and alerts.
  Assist in the configuration and maintenance of monitoring and alerting systems, leveraging GCP’s operations suite (formerly Stackdriver) and other tools like Prometheus and Grafana.
  Support continuous improvement efforts by participating in post-incident reviews and implementing recommended changes to prevent recurrence.
  Collaborate with cross-functional teams to ensure that data reliability standards are integrated into the development and deployment of all data services.
  Maintain up-to-date documentation on system configurations, incident response protocols, and operational best practices.
  
  Required Qualifications
  3+ years of experience with Google Cloud Platform services, especially data-related services like BigQuery, DataProc, composer and Cloud Storage.
  3+ years of experience with scripting and automation tools (e.g., Python, Bash).
  3+ years of experience with DevOps and SRE principles, including CI/CD pipelines, infrastructure as code, and proactive monitoring.
  
  Preferred Qualifications
  Certification in Google Cloud Platform or related cloud technologies.
  Experience with monitoring and alerting tools (e.g., Prometheus, OTEL, Grafana).
  Exposure to incident management and ITIL processes.

  Strong analytical and problem-solving skills, with a keen attention to detail.
  Effective communication and teamwork abilities.
  Willingness to learn and adapt in a fast-paced environment.

  
  Education
  Bachelor’s degree in Computer Science, Engineering, or a related technical field.

  Pay Range

  The typical pay range for this role is:

  $97,335.00 - $201,900.00

  This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
  
  In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
  
  For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

  We anticipate the application window for this opening will close on: 08/15/2024

  Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

• About the company

  At CVS Health, we share a clear purpose: helping people on their path to better health. Through our health services, plans and community pharmacists, we’re pioneering a bold new approach to total health. Making quality care more affordable, accessible, simple and seamless, to not only help people get well, but help them stay well in body, mind and spirit.

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