• Job Description

  Req#: 1105
  JOB DESCRIPTION
  
  DATE: 6/2/25
  
  TITLE: Senior Specialist, Data Analyst
  
  RESPONSIBLE TO: Manager, Data Analyst
  
  DIVISION/DEPART: Data Analytics and Business Intelligence
  
  SUPERVISES: N/A
  
  FLSA STATUS: Exempt
  
  INCUMBENT: New
  
  BASIC FUNCTION:
  
  Goodwill is accelerating its bold strategy to lead in mission impact, retail innovation, and sustainability-and data is at the center of that transformation. We are seeking a dynamic Senior Specialist, Data Analyst to drive clarity, unlock insights, and deliver high-value projects across multiple domains including mission, sustainability, and Donated Goods Retail (DGR).
  
  This is an opportunity for a data-minded professional who thrives in fast-moving environments, enjoys turning ambiguity into structure, and can translate complex information into action. One day you might be producing powerful Excel or Power BI dashboards; the next, you might be defining KPIs with program leads or supporting insights that shape national strategy.
  
  You'll collaborate with cross-functional teams and leaders to deliver accurate, timely data that advances our enterprise goals-and help ensure our systems are aligned with real-world outcomes.
  
  SPECIFIC DUTIES:
  
  Project Delivery & Strategy Acceleration
  
  • Propel cross-functional initiatives forward by clarifying deliverables, creating structure, and tracking momentum.
  • Translate discussions into actionable next steps and clear timelines.
  • Coordinate across teams to solve roadblocks and keep workstreams aligned and moving.
  • Identify and proactively elevate potential risks and dependencies.
  • Ensure seamless collaboration and communication in evolving projects.
  
  Data Analysis & Systems Insight
  
  • Design and deliver ad hoc and recurring analysis to inform strategic decisions across mission, sustainability, and DGR domains.
  • Define and validate metric logic and data sources, ensuring they reflect operational realities.
  • Serve as a go-to expert on GII data structure and interpretation, particularly mission and grant systems.
  • Partner with tech and analytics teams to turn business needs into technical solutions.
  • Spot data quality issues early and contribute to system improvements.
  • Help define scalable processes that enhance data quality, access, and use.
  
  Additional Duties
  
  • Organize, clean, and analyze structured and unstructured data across various platforms.
  • Conduct trend analysis and translate insights into compelling, stakeholder-ready narratives.
  • Lead and mentor junior team members to drive project goals forward.
  
  Skills & Competencies
  
  • Proven ability to lead data analysis workstreams and contribute to strategic goals.
  • High proficiency in Excel and strong experience with Power BI; experience with R, Python, or Microsoft Fabric is a plus.
  • Strong project management and organizational skills with the ability to juggle multiple priorities.
  • Comfortable navigating ambiguity and connecting the dots across disparate datasets.
  • Strong interpersonal and communication skills-capable of translating data into action.
  • Curious, collaborative, and driven by continuous learning and improvement.
  
  Qualifications
  
  • Education: Bachelor's degree in Business, Nonprofit Management, Social Sciences, Public Administration, or related field with a focus on data analytics-or equivalent experience.
  • Experience: 3-5 years in analytics, consulting, project management, or related roles.
  
  Why Join Us
  
  This role is key to building the data infrastructure that will define the next era of Goodwill's growth. You will play a vital part in enabling smarter decisions, supporting member success, and helping scale impact across North America. Join a mission-driven team working with urgency, purpose, and bold ambition.
  
  Our Values
  
  We believe everyone deserves an opportunity to thrive. Goodwill's mission grounds us and happens through each one of us. This aspiration applies to each GII team member as much as to the people we serve. GII's organizational values guide all that we do; how we do our work and make decisions, and how we interact with each other, Goodwill members and all stakeholders.
  
  Our mission happens through me (Passion )
  
  We have a fire for our mission. We bring our energy, creativity and passion to all that we do. By contributing the best of what is within each of us, we inspire the same in our peers, and multiply Goodwill's impact.
  
  Drive to make a difference (Impact)
  
  We believe that our work must lead to a measurable difference in the lives of the people Goodwill serves. We are committed to performance excellence in all that we do. Our strategy focuses our work to achieve that impact, and we say no to things that do not align.
  
  You before me (Respect)
  
  We treat all people with dignity, kindness, appreciation and respect. We are curious without judgment, and we actively listen to ensure mutual understanding. We give everyone a caring and safe place to share their opinions, their talents, and their questions. We build trust through direct, clear and transparent communication. We are open and humble.
  
  Thriving begins at home (Well-being)
  
  We respect the contributions and the needs of our individual team members equally, and we understand that each one of us needs different things at different times to thrive both in and out of the workplace. We strive to make genuine and continuous investments in one another and ourselves. As such, we adopt healthy, holistic approaches to our work. We proactively care for one another and ourselves by speaking up for what we need and supporting one another in achieving it.
  
  Out of many, One Goodwill (Advancing Our Mission Together)
  
  We embrace all people and perspectives as we advance Goodwill's mission to help people reach their full potential through the power of work. We acknowledge historical inequities still exist and are intentional in breaking barriers. We are committed to being part of the solutions, leaning into courageous conversations, and providing inclusive spaces and equal opportunities for real change in all of our endeavors. Our diversified reflection shall shine as one Goodwill.
  
  Be bold, learn and grow (Agility)
  
  We are open, creative, innovative, agile and willing to take risks. We operate with a sense of urgency, without rushing for the sake of speed. While we do our best to make good decisions, we embrace failure for the learning it affords and adapt quickly to move ahead. We are one unified team that succeeds, stumbles, learns and grows together with humility and grace.

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