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Job Description
- Req#: 1571894BR
- Working with APIs to exchange information with other tools
- Writing scripts or code to handle special logic
- REST APIs: For connecting to external systems, databases, or services using Genesys APIs (users, conversations, analytics, etc.)
- OAuth & Authentication: Managing secure access when calling external systems
- configuring and customizing.
- Need additional skills on advanced or customized bot needs to be. For example:
- JavaScript – Often used when building connectors between Genesys and other systems. It can also help add extra logic behind the scenes (like in cloud environments such as AWS).
- Python – Commonly used in AI projects. If you're connecting your bot to smart services (like Google or Amazon AI tools), this can be very helpful.
Job Family
Development
No. of Positions
1
Job Description (Posting).
Job Description:Job Title: Genesys Cloud Architect No. of Positions: 1 Hiring Mode: Contract -TP Location: Austin, TX / Denver, CO [ONSITE] Customer: Western Union Inc. Bill Rate: As per market rate
Genesys Cloud CX Development| Visual Tools
From a high-level Architect's perspective, building voice/digital bots. While having a foundation understanding of variables, loops, decision logic, and switch statements
To build voice/digital bots in Genesys Cloud CX, any required integrations, additional technical skills may be valuable or necessary.
Integration & Backend Skills-Employee Group
Business Line FT
City
Denver
Entity
CSW
Auto req ID
1571894BR
Expected Date of Closure
01-Aug-2025
Pay Range Minimum
92000
Pay Range Maximum
141000
Skill (Primary)
Data Science-Advanced Analytics-Python
Skill Level 3 (Secondary Skill 1)
Quality & Tools consulting (APPS)-DevOps-Q&T-DevOps
Skill Level 3 (Secondary Skill 2)
Quality & Tools consulting (APPS)-Version Management-GitHub
About the company
HCL Technologies is an Indian multinational information technology services and consulting company, headquartered in Noida, Uttar Pradesh, India.
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