Medallia

Senior Technical Program Manager


PayCompetitive
LocationRemote
Employment typeFull-Time

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  • Job Description

      Req#: 5754
      Employer Industry: Experience Management Software

      Why consider this job opportunity:
      - Salary up to $172,000
      - Competitive health and wellness benefits, including medical, dental, vision, 401(k), and paid holidays
      - Opportunity for career advancement and growth within the organization
      - Work with a diverse and innovative team in a dynamic environment
      - Chance to directly impact strategic goals and operational efficiencies

      What to Expect (Job Responsibilities):
      - Serve as SDLC subject matter expert, guiding teams in navigating processes and tools
      - Lead multiple concurrent programs and projects of varying sizes and complexities across different teams
      - Proactively manage technical challenges and risks, ensuring timely mitigation
      - Maintain a comprehensive understanding of solutions, dependencies, and customer journeys
      - Educate and mentor the TPM and Engineering communities on SDLC and program management best practices

      What is Required (Qualifications):
      - 8+ years of leadership experience in Product, Engineering, or PMO
      - Demonstrated understanding of Agile methodologies and their application
      - Proven experience leading organizations through significant process changes
      - Strong program management experience with large-scale initiatives in a matrixed, globally-diverse workforce
      - Proficiency in Jira and Confluence

      How to Stand Out (Preferred Qualifications):
      - CSM, CPO, or PMP certifications
      - Experience with SaaS and hybrid cloud solutions
      - Adept at cultural change management
      - Ability to thrive in dynamic environments with competing priorities
      - Capable of modulating information presentation based on audience levels

      #ExperienceManagement #ProgramManagement #Agile #CareerOpportunity #SaaS

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Medallia provides software-as-a-service customer experience management and employee experience management software to hospitality, retail, financial services, high-tech, and business-to-business companies internationally.

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