Webflow
Senior Trust & Safety Specialist
5 days agoWhat's your preference?
Job Description
- Req#: 7540229
Employer Industry: Digital Experience Platform
Why consider this job opportunity:
- Salary up to $207,000
- Participation in the company-wide bonus program based on performance
- Comprehensive health coverage, including medical, dental, and vision plans
- Flexible vacation and paid parental leave policies
- Opportunities for professional growth and development within a dynamic work environment
- Remote-first work culture that emphasizes trust and creativity
What to Expect (Job Responsibilities):
- Lead investigations into high-risk platform misuse, including phishing and fraud
- Resolve escalated tickets related to unauthorized access and legal compliance
- Conduct evaluations of Terms of Service and Acceptable Use Policy enforcement
- Develop and enhance Trust & Safety programs and workflows
- Collaborate cross-functionally with teams in Support, Legal, Security, and Product
What is Required (Qualifications):
- 4 - 7 years of experience in Trust & Safety content review
- Proven experience analyzing patterns of abuse or platform misuse
- Familiarity with relevant laws, including Intellectual Property laws and global privacy laws
- Strong communication skills for effective interaction with various stakeholders
- High integrity and discretion in handling sensitive information
How to Stand Out (Preferred Qualifications):
- Experience building Trust & Safety programs, including escalation frameworks
- Ability to work effectively under pressure and manage high-stakes escalations
- Curiosity and willingness to learn about emerging technologies, such as AI
#DigitalExperience #TrustAndSafety #RemoteWork #CareerGrowth #InclusiveCulture
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