• Job Description

  Req#: JR-83123

  Your work days are brighter here.

  At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

  About the Team

  The Workday Analytics UX team modernizes how humans and computers work together. Our analytics products help our customers make sense of sophisticated data and guide them in making data-driven decisions. We keep our product teams passionate about providing the most value possible to our customers in this space. Our team is growing, and we need individuals who can take what we've made and innovate to deliver something outstanding.

  About the Role

  The Workday user experience is unparalleled among business applications. If you share our passion for simplicity and conviction that business applications should be strikingly better than what has been the convention, this may be the place for you! We’re looking for a passionate and innovative design researcher to support our product design efforts. The Workday User Experience Design teams deliver consumer-style experiences for sophisticated business transactions.

  About You

  • Demonstrated ability to build positive relationships, often at director level

  • Draw on your mixed-methods research background to identify, assess and prioritize research opportunities, build and owning research roadmap planning and handling expectations with collaborators

  • Ability to take ambiguous, sophisticated problems and drive new research initiatives to help tackle them

  • Understands how business connects to design, and how to align research strategies with business goals and objectives

  • Demonstrates flexibility and creativity in research methodology selection, and the creation of models and frameworks to explain user behavior

  • Experience leading on sophisticated research projects and advising the work of more junior researchers

  • Experience influencing product strategies and/or vision using research insights

  • Provides impactful coaching and mentorship, giving actionable feedback and recommendations on their work

  • Guides designers and product managers on research strategies that are aligned with business objectives

  • Advocates for the value of research to collaborators and leadership

  • You are able to work 50% of the time from the Vancouver office

  What you can expect:

  • A chance to make your mark, working directly with customers

  • An opportunity to practice (or even build) multiple methods per the research needs you identify

  • Initiatives that will allow you to use design thinking methodologies to generate ideas and align partners with UX practitioners

  • Leadership who will support you and develop your career growth

  • A UX research community of practice to collaborate with, and opportunities to help evolve and improve it

  • Opportunities to be mentored by other expert practitioners, and mentor researchers early in their own careers

  Responsibilities:

  • Identify key research questions and objectives in partnership with product, design, and development teams

  • Design research studies using appropriate research methods for the project, timelines, and business needs, using research methods that span from usability to co-creation workshops to ethnography

  • Conduct surveys, secondary survey analysis, such as in-app and external surveys, and feature prioritization surveys (i.e. MaxDiff, Conjoint, Kano)

  • Analyze data and define actionable insights for both short term and long-term product development

  • Plan and deliver research programs within budget, timeline and project requirements

  • Socialize, collaborate, and present research work and findings to multiple teams and leaders, across the organization

  • Ability to visualize data simply and clearly multiple functional and cross-functional partners

  Basic Qualifications:

  • Masters' degree or PhD in anthropology, sociology, psychology, human-computer interaction (or other related field), or a Bachelor's degree with 4+ years of industry experience

  • A minimum of 2 years professional experience conducting research

  • Knowledge of evaluative, generative, quantitative and secondary research methods, and proficiency in at least one research methodology

  • A strong familiarity with the product development process

  Other Qualifications:

  • Track record of translating research into business impact

  • Effective interpersonal skills with experience presenting to diverse audiences

  • A flexible and effective influencing style

  • Ability to meet ambitious timelines

  • Self-starter and strong finisher with a positive demeanor

  • Excellent collaborator, at ease partnering with other researchers, designers, product managers, and developers

  • Direct experience and understanding of Financial products and services and general analytics (e.g. BI or Data Management ETL)

  
  Workday Pay Transparency Statement

  The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here .

  Primary Location: CAN.BC.Vancouver

  Primary CAN Base Pay Range: $110,700 - $165,900 CAD

  Additional CAN Location(s) Base Pay Range: $110,700 - $165,900 CAD

  
  
  Our Approach to Flexible Work
  

  With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

  Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

  Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

  Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

• About the company

  Workday, Inc., is an American on‑demand financial management and human capital management software vendor.

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