Duke Energy
Senior Work Management Specialist - Contractor Invoicing
7 days agoWhat's your preference?
Job Description
- Req#: R35628
Achieves acceptable level of availability during normal work schedule and emergency storm restoration after hours and weekends
Takes ownership of invoicing issues and problems until resolved, requesting assistance as needed.
Facilitates communication between internal and external stakeholders
Monitors various reports to ensure process adherence to achieve customer-related goals
Performs research, root cause analysis, and owns resolution of invoice-related issues
Provide guidance and assistance for questions and problems related to vendor invoices
Collaborates with other work groups to ensure desired invoice processing outcomes
Uses software applications to prepare correspondence, reports, presentations, etc.
Professional and courteous in all contacts
Process invoices that support close-out of construction work orders in our work management system
Verifies and applies correct general ledger account accounting
Research and corrects invoice exception issues related to accounting, finance, and discrepancies; assists invoicing leadership in root cause analysis to resolve issues permanently
Audit, reconciles, and processes contractor invoices ensuring documentation agrees with pay items, contracts are correct, and time and equipment charges agree with contractor timesheets.
Prepares for and provides emergency restoration support as needed
Supports Human Performance safety culture through active participation in safety meetings
Follows ergonomics and office safety guidelines
Supports corporate initiatives
Demonstrates a commitment to continuous learning and development
High School/GED AND two (2) years minimum required related experience
Accounts payable experience
Experience in construction field
Trains vendors on PGO invoicing transmission invoice process
Trouble shoots the PGO invoice transmission BOT
Responds to vendor questions in the transmission invoice mailbox.
Contract administration experience
Working knowledge of Microsoft Office Software
Demonstrates good judgment in decision making
Exhibits effective written and verbal communication skills
Collaborates effectively in a team environment
Works independently in resolving problems
Exhibits flexibility and dependability during normal work schedule and after-hours emergency storm restoration
Prioritizes work effectively
Supports changing work environments, processes, and policies
Knowledge of Transmission processes
Knowledge of Maximo
Exhibits critical thinking and takes appropriate action to resolve issues independently, with limited supervision
Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. It is expected that the employee will average at least 3 days per week in office. Hybrid employees should live within a reasonable daily commute to a Duke Energy facility.
More than a career - a chance to make a difference in people's lives.
Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.
Job Summary
This is the advanced level of the Work Management classification hierarchy. Employees at this level are responsible for providing advanced technical, analytical and work management support for Distribution, Customer Experience & Services. The incumbent, working within the parameters of established processes and standards, uses independent judgement and initiative to complete assigned tasks. This position is accountable for providing accurate and timely work results which supports safety, reliability, storm restorations, and cost management while providing excellent customer service. This position may also be utilized to provide administrative support to multiple managers and serves in a non-exempt capacity. Acts as Technical trainer - training WMS l and ll on all work.
ResponsibilitiesProvides excellent customer service to internal and external stakeholders
Cost Management
Reliability
EE Engagement/Safety
Basic/Required Qualifications
Additional Preferred Qualifications
Working ConditionsTravel Requirements
5-15%Relocation Assistance Provided (as applicable)
NoRepresented/Union Position
NoVisa Sponsored Position
NoPosting Expiration Date
Wednesday, July 9, 2025All job postings expire at 12:01 AM on the posting expiration date.
Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.
About the company
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