NHS

Service Assistant


PayCompetitive
LocationCarlisle/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: M0031-25-0052?language=en&page=382&sort=publicationDateDesc

      Job summary

      We are looking to recruit a Service Assistant to join our Facilities Team at Carleton Clinic, Carlisle

      This post will be offered as Full Time (37.5 hours per week).

      Main duties of the job

      Carrying out a range of cleaning tasks in areas such as offices, public areas such as corridors, areas which patients use such as shared spaces on wards as well as bedrooms and bathrooms

      Cleaning tasks can include things like dusting of walls, ceilings and curtain rails, dusting and polishing of furniture and paintwork, hoovering of carpets, mopping floors

      Being able to follow instructions and follow a routine work schedule which sets out your tasks and carry out those duties often without supervision

      Being aware of the patients that you will be working alongside and work in a way that is respectful, caring and compassionate

      You will use equipment and cleaning products safely, adhering to all control of substances harmful to health (COSHH) rules and regulations

      Understanding infection prevention and control rules and adhering to themCompleting any paperwork such as quality checks and any other documentation required

      Help with any cleaning audits or other surveys and inspections that take place

      To carry out general catering duties in the kitchen and dining room areas, including cleaning tasks, washing pans, utensils, crockery, cutlery, equipment, floors, etc. This may include the use of machinery, e.g. dishwasher, floor scrubber/dryers, etc.

      To receive and correctly store a range of catering products, i.e. frozen and chilled food, tinned and dried goods. This includes assisting in the packaging of frozen, chilled food.

      About us

      NTW Solutions Limited is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.

      We are dedicated to being a great inclusive place to work. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.

      We believe everyone has potential and welcome applications from ethnic minorities, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.

      We were set up by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.

      We make a difference to people's lives and working here is fulfilling and rewarding. Our social purpose is also driving our plans to become net zero and to tackle discrimination and champion equality. Working here means joining a friendly bunch of people dedicated to supporting better care.

      Date posted

      29 April 2025

      Pay scheme

      Other

      Salary

      £23,615 a year per annum pro rata (if applicable)

      Contract

      Permanent

      Working pattern

      Full-time

      Reference number

      263-SOL-FAC25-022

      Job locations

      Carleton Clinic

      Carlisle

      CA1 3SX


      Job description

      Job responsibilities

      Please find attached job description for full details.

      Pay: Band A (£12.36 per hour)

      We pay 25% enhancement, time and a quarter, on hours worked during a Saturday and Sunday.

      We welcome your application.

      Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).

      If you currently work for NTW Solutions on AfC terms and and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC.Anyone currently paying into the NHS Pension scheme will be able to retain this.

      Job description

      Job responsibilities

      Please find attached job description for full details.

      Pay: Band A (£12.36 per hour)

      We pay 25% enhancement, time and a quarter, on hours worked during a Saturday and Sunday.

      We welcome your application.

      Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).

      If you currently work for NTW Solutions on AfC terms and and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC.Anyone currently paying into the NHS Pension scheme will be able to retain this.

      Person Specification

      Knowledge and Skills

      Essential

      • Must be able to meet the mobility requirements of the post

      Qualifications

      Essential

      • Customer care skills and knowledge
      • Knowledge of cleaning and COSHH procedures
      • Must be prepared to be flexible when dealing with inconsistent workloads
      • Awareness of the needs of service

      Experience

      Essential

      • Ability to work unsupervised and be able to take and justify decisions when required to do so.
      Person Specification

      Knowledge and Skills

      Essential

      • Must be able to meet the mobility requirements of the post

      Qualifications

      Essential

      • Customer care skills and knowledge
      • Knowledge of cleaning and COSHH procedures
      • Must be prepared to be flexible when dealing with inconsistent workloads
      • Awareness of the needs of service

      Experience

      Essential

      • Ability to work unsupervised and be able to take and justify decisions when required to do so.

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      NTW Solutions Limited

      Address

      Carleton Clinic

      Carlisle

      CA1 3SX


      Employer's website

      https://www.ntwsolutions.co.uk/ (Opens in a new tab)

      Employer details

      Employer name

      NTW Solutions Limited

      Address

      Carleton Clinic

      Carlisle

      CA1 3SX


      Employer's website

      https://www.ntwsolutions.co.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.