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Job Description
- Req#: 6316
Employer Industry: Insurance and Financial Services
Why consider this job opportunity:
- Salary up to $22 per hour
- Comprehensive benefits package including medical, dental, life, and disability insurance
- 401k plan with company match
- Generous paid time off
- Fully remote position offering flexibility
- Opportunity to work with a supportive team dedicated to client success
What to Expect (Job Responsibilities):
- Answer incoming calls from customers and clients, providing guidance and handling complaints and issues
- Interact with customers via telephone, email, online chat, or in person to provide support and information on products or services
- Collect and enter orders for new or additional products or services
- Forward complex customer questions and complaints to the appropriate specialist or staff member
- Maintain customer accounts and records of interactions, including inquiries and complaints
What is Required (Qualifications):
- High school diploma or equivalent
- Insurance license (to be determined)
- Previous customer service experience
- Confidence to interact with customers
- Good verbal communication skills
How to Stand Out (Preferred Qualifications):
- Strong desire to assist callers with kindness and empathy
#Insurance #CustomerService #RemoteWork #CareerOpportunity #BenefitsPackage
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Alera Group is an independent national insurance brokerage and wealth management firm made up of 24 like-minded, high-performing, entrepreneurial firms across the United States. We are the nation’s 7th largest privately held employee benefits firm and ...
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